TELUS Communications
3.9 étoile(s) sur 5.
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TELUS Communications

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Productive team

My job here was based on commission so I had to greet and help any clients that walked into the store and I had to make sure that no client could leave the store disappointed or not satisfied. TELUS really helped me to become the best at my communication skills and also honest and loyal to clients. Management was very friendly and outgoing and they were supportive of my needs and growth. Workplace culture was very nice, lots of young people around my age and people with different background that helped me enjoy my work environment. The hardest part of the job was talking too much to clients to convince them to buy the products. The most enjoyable part of the job was it was competitive and always felt nice to sell more products and win trips around the world.

Notes par catégorie

4.0Équilibre vie professionnelle / personnelle
5.0Salaire / avantages sociaux
4.0Sécurité de l'emploi / évolution de carrière
4.0Direction
5.0Culture d'entreprise
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It's an okay job but wouldn't be my top pick

If you just want to get a job without really caring about what you do and cold calling while being verbally harassed by customers is fine for you then go right ahead. Otherwise, I would say stay clear from working for Telus. People who never wanted to do cold calling were forced into it out of the blue due to the covid situation. Unfortunately, the higher-ups brought a LOT of stress with their unrealistic sales expectations and they were really disconnected from the reality of a sales rep life.

Points positifs

The money you can make selling.

Points négatifs

The insane pressure put by higher ups, and sometimes the unreal expectations.
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Money hungry corporation

This company will find a way to pay you as little as possible. You don’t even make minimum wage (they pay $13/hour) but they try and justify it with commission which they are constantly lowering. They claim they provide 2 weeks paid vacation but if you request time off you rarely get it because every store is understaffed (again to pay less). They have very high and unattainable sales goals and if they are not reached you get threatened with a write up. The ONLY pro to working here is the occasional target incentives and benefits. Do not work with Telus if you value your time and mental health.

Points positifs

Occasional incentives and benefits

Points négatifs

Long hours, low pay, and disrespectful to employees.
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Good place to work and grow

I was with the company for nearly 15 years. It afforded me a lot of opportunity and room to grow and learn. I can only speak to non-union roles, but the pay is bit on the lower side generally speaking, but benefits are fairly significant. Between year end bonus, health benefits, and various service discounts you can likely add another ~8k to salary. Lots of focus on development and training (at least in the areas I was in). The culture was generally very positive and a huge increase in focus on mental health over the past few years. Toxic management is generally weeded out in one way or another. In 15 years I think I only interacted with a small handful of less than desirable management/executives who were never with the company for terribly long.

Points positifs

Positive culture, Focus on growth, generally great management

Points négatifs

Generally lower payscale
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Note globale

3.9

D'après 1,791 avis
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Notes par catégorie

3.8Équilibre vie professionnelle / personnelle
3.8Salaire / avantages sociaux
3.4Sécurité de l'emploi / évolution de carrière
3.5Direction
3.8Culture d'entreprise

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