TELUS Communications
3.9 étoile(s) sur 5.
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TELUS Communications

Avis d'employé sur TELUS Communications
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Money hungry corporation

This company will find a way to pay you as little as possible. You don’t even make minimum wage (they pay $13/hour) but they try and justify it with commission which they are constantly lowering. They claim they provide 2 weeks paid vacation but if you request time off you rarely get it because every store is understaffed (again to pay less). They have very high and unattainable sales goals and if they are not reached you get threatened with a write up. The ONLY pro to working here is the occasional target incentives and benefits. Do not work with Telus if you value your time and mental health.

Points positifs

Occasional incentives and benefits

Points négatifs

Long hours, low pay, and disrespectful to employees.

Notes par catégorie

1.0Équilibre vie professionnelle / personnelle
2.0Salaire / avantages sociaux
2.0Sécurité de l'emploi / évolution de carrière
1.0Direction
1.0Culture d'entreprise
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It's an okay job but wouldn't be my top pick

If you just want to get a job without really caring about what you do and cold calling while being verbally harassed by customers is fine for you then go right ahead. Otherwise, I would say stay clear from working for Telus. People who never wanted to do cold calling were forced into it out of the blue due to the covid situation. Unfortunately, the higher-ups brought a LOT of stress with their unrealistic sales expectations and they were really disconnected from the reality of a sales rep life.

Points positifs

The money you can make selling.

Points négatifs

The insane pressure put by higher ups, and sometimes the unreal expectations.
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Put employees first

Many bonuses and incentives. Base pay is less than minimum wage, but once you factor in bonuses and commissions you can be making well over $25 an hour. Benefits cannot be beat. It comes down to the work you put into it. You go to work and put in effort you get paid more. They hold employees to a high standard for customer experience.

Points positifs

Great benefits and pay

Points négatifs

Off season/ certain locations can be extremely slow leading to less pay
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Doesn't know what they are doing

The company is a bureaucratic nightmare and when you have an issue don't expect help, contact HR and see if anyone gets back to you or figure it out through their internal websites. Management is only out for their own jobs, they don't care about front-line staff and they understand staff will either be soon replaced, quit, be fired, or burn out so there is no effort made to keep them. The work from home during Covid is a mess, equipment is low end and does not do the job. My advice if you get a job, buy your own headset, keyboard and mouse because what they send is junk. Consider why they are always hiring, even now when no one is, must be people leaving due to the stress or why leave a job when few are out there? If there were more jobs in the market I would be looking for a way out. Worst decision I ever made to work here

Points positifs

none

Points négatifs

stress, unknown policies, terrible internal communication despite this being a telecom, the amount of self-congratulations they give themselves for their business is nauseating
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Note globale

3.9

D'après 1,793 avis
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95
1
116

Notes par catégorie

3.8Équilibre vie professionnelle / personnelle
3.8Salaire / avantages sociaux
3.4Sécurité de l'emploi / évolution de carrière
3.5Direction
3.8Culture d'entreprise

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