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TELUS Communications
3,9 étoile(s) sur 5.
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TELUS Communications

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Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise

Culture is good on paper, terrible in practice

I worked at TELUS a bit over 9 years before I had enough of how this business was running. The company presents itself as the best paying company and amongst the top 10 employers in Canada. There are definitely good managers here who care about their people, but they also work with limited resources and monstrous workloads. I kept hearing “We need to do more with less”, and my responsibilities kept growing I was working 12 hours a day and doing the work of 3:people. I went through 3 major reorganizations in 9 years; this is a very instable ground for a career. I saw talented people being packaged for a so called “efficiency” measure while the company results were actually good versus their competitors. I thought working for the “health” department would offer me outstanding benefits. Shortly after I joined this company, the benefits dropped and worsened every year. Call centres employees sounded like getting way more benefits than professional management employees. I went through salary freezes, budget cuts, shameful bonuses cuts... It was just awful!Back to the “culture”; there’s this employees yearly satisfaction survey that apparently determines the employees engagement level. This survey is a big joke. First it becomes a competition between directors and above on who’s team will have a better score. Second, you are told in plain language that there will be consequences if you don’t have a good score. This survey and how it is done brings all the values of this business down the drain.I really had enough of it all and went to their competitor. It was the - 

Points positifs

Talented people and good support from immediate management

Points négatifs

Expensive poor benefits, awful worklife balance due to workloads, and culture that may need to be rebuilt

Notes par catégorie

1,0Équilibre vie professionnelle / personnelle
2,0Salaire / avantages sociaux
1,0Sécurité de l'emploi / évolution de carrière
3,0Direction
2,0Culture d'entreprise
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Good place to start out working for. A

Good place to start out working for. It can get extremely busy working taking phone calls daily for 8 hour shifts. Good pay abd benefits. Professional setting. Training is good.
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Good working culture

operator services was a great place to work. lots of good people. good managers. always willing to assist with anything. good pay and benefits. all jobs for telus are different
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Great place to work

Great company to work for and grow. Enjoyed working at Telus until a headhunter contacted me and offered a great opportunity I could not refuse. All the best to you
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Note globale

3,9

D'après 1 775 avis
5
680
4
623
3
272
2
92
1
108

Notes par catégorie

3,8Équilibre vie professionnelle / personnelle
3,8Salaire / avantages sociaux
3,4Sécurité de l'emploi / évolution de carrière
3,5Direction
3,8Culture d'entreprise

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