Telus has great people and a great atmosphere, however the jobs have been outsourced over the last few years, there are fewer and fewer full time positions available. Hours get cut in many departments due to outsourcing causing agents who have worked there for 5-10+ years to find a secondary job. Shift work is very hard for a work life balance, something that is lacking at Telus. Most of the positions that give you a good schedule are on loan, and short term. They do not have much understanding for you when you do have health issues that come up. Ex. surgeries, cancer, MS.
If you can handle shift work (working late evenings, weekends, and holidays) and have no health concerns this would be a good place to work, the people are fantastic