Telus
Le taux de satisfaction est de 59 sur 100
3.9 étoile(s) sur 5.
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Avis des employés pour Telus - Toronto, ON

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Intitulé du poste
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Notes par catégorie

3.8Équilibre vie privée/professionnelle

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374 avis correspondant à votre rechercheVoir les 1,823 avis

Informations sur Telus

Sur la base de 69 réponses au sondage
Points forts
  • Capacité à atteindre des objectifs personnels
  • Environnement favorable
  • Sentiment d'appréciation personnelle
Points à améliorer
  • Sentiment d'appartenance
  • Absence de stress
  • Sentiment de bonheur au travail
Ces informations sont-elles utiles?

Great place to work

Avis en vedette

L'avis le plus utile, sélectionné par Indeed
Great company to work for and grow. Enjoyed working at Telus until a headhunter contacted me and offered a great opportunity I could not refuse. All the best to you
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A relaxed job with the ability to earn a lot.

How much you earn is entirely up to you. Teams are usually very supportive and managers are with in every step of the way to ensure you're meeting your targets.

Points positifs

Pay

Points négatifs

Part Time Benefits
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Not the best place to work for

There is a high turn over working at TELUS Health Care centre for many years now due to no growth in the company although they keep preaching about it, they are understaffed and work you like a dog, management does not take accountability when they make a mistake and everything is always blamed on you, there is no work/life balance and you can't afford to live in Toronto with the rate that they pay you, it is actually pretty sad, the only thing I can say is the benefits are good and the people I used to work with are nice.

Points positifs

decent benefits

Points négatifs

pay is low and no work/life balance
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Work-life balance

Ability to work from home is a plus. Management is very supportive of your goals. Many opportunities for advancement with the right skills. Inclusive and diverse culture.

Points positifs

Work from home

Points négatifs

Salary
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Mistreats and Fires Contractors Over COVID Safety Questions

I worked at Telus for over a year working on quality assurance for their video on demand services and was fired for asking questions about COVID safety protocols. Not only was I a contractor so I couldn't receive any benefits, but so was everyone else in my department, including my manager who had been there for 6 years. While there's space to move up, those opportunities are limited and only go so far. The actual office environment is nice - so nice that I had coworkers falling asleep at their desk. In September of last year they announced that they would be ending work from home and that all employees or most would have to return to the office to work. When I asked my managers about safety precautions being taken (me and my family are all elevated health risks) I received no response for a week until I was informed that my contract was being ended. Telus is a terrible telecommunications company that mistreats their employees.

Points positifs

Nice building, close to union station

Points négatifs

mistreats contractors, poor COVID safety precautions, low pay
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High turnover and bureaucratic leadership and processes

I had hopes when joining but feel like I wasted my time here. The organization is plagued by bureaucracy (which many people will tell you in your first weeks), outdated technology (even the system they use for entering time off is super old), and high turnover (half my team left for other jobs).There are also other unsatisfying parts to working here such as having to capture quarterly goals and over report on project statuses through multiple weekly meetings. I felt micromanaged and like I was beginning to sound like a broken record having to report on the same material over and over again.I wish I could write a better review but my experience was very disappointing. In the end I left because I knew I would become stagnant in my field by staying and the overall experience was not enjoyable.

Points positifs

None

Points négatifs

Lack of strategy, slow to move, red tape, old school mentality to managing.
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Stuck in 90's (old tech and processes), below-market salary, high turnover

As a software developer, working at Telus was began to feel like it was a dead-end for my career. Many processes, tools, and technology in place are out of date and they still use several legacy systems.My salary was below what the market is paying. They offer a performance bonus that relies on the company achieving corporate metrics so I never got my full bonus.There was a very high turnover of both technical and non-technical employees. This really brought down the morale and it meant there were always big knowledge gaps.

Points positifs

Flexible hours

Points négatifs

Lack of innovation, old-school thinking, bureaucratic processes and org structures
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how does company handle new employee

there is onboarding process for new employee, which is super at least company considers its important new employee workspace is looked after at start of this critical junction of the new employee interaction with his boss, peers and go to.good support from peers to get help on the job taskswork areas interest to me and can provide new works within the company

Points positifs

Wfh

Points négatifs

long hours and night shift
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Great place to work but not competitive pay

Telus is focus on work life balance. It's a place where they do care about this value. The opportunity cost is that salary is not very competitive. I guess the trade off is that if you want top dollars then you will have to work on high stress job. I would recommend working at Telus if you want a relax family friendly environment but salary might but be as competitive. (This could have been specific to my department /group)

Points positifs

Great work life balance

Points négatifs

Not competitive pay
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Culture is good on paper, terrible in practice

I worked at TELUS a bit over 9 years before I had enough of how this business was running. The company presents itself as the best paying company and amongst the top 10 employers in Canada. There are definitely good managers here who care about their people, but they also work with limited resources and monstrous workloads. I kept hearing “We need to do more with less”, and my responsibilities kept growing I was working 12 hours a day and doing the work of 3:people. I went through 3 major reorganizations in 9 years; this is a very instable ground for a career. I saw talented people being packaged for a so called “efficiency” measure while the company results were actually good versus their competitors. I thought working for the “health” department would offer me outstanding benefits. Shortly after I joined this company, the benefits dropped and worsened every year. Call centres employees sounded like getting way more benefits than professional management employees. I went through salary freezes, budget cuts, shameful bonuses cuts... It was just awful!Back to the “culture”; there’s this employees yearly satisfaction survey that apparently determines the employees engagement level. This survey is a big joke. First it becomes a competition between directors and above on who’s team will have a better score. Second, you are told in plain language that there will be consequences if you don’t have a good score. This survey and how it is done brings all the values of this business down the drain.I really had enough of it all and went to their competitor. It was the - 

Points positifs

Talented people and good support from immediate management

Points négatifs

Expensive poor benefits, awful worklife balance due to workloads, and culture that may need to be rebuilt
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Worst place to work

Poor management style kind of old fashion style, not waterfall or agile. I don’t know what to call. The managers were always shouting and complaining to their employees, trying to micro manage every single task. I don’t recommend anyone to work Telus.

Points positifs

Free cellar phone

Points négatifs

Poor management style kind of old fashion style, not waterfall or agile. I don’t know what to call. The managers were trying to micro manage
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easy going environment

great place to work,Employee centric, good pay, great teams, loads of training opportunities, more opportunities to grow, not a lot of hand holding, mentorship not so great
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Telus

it's a good place to work and will recommend people to apply for Telus jobs, i am not sure what else is can say, i thin overall i had a good experience

Points positifs

good company

Points négatifs

lots of work
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meh

Drama DRAma DRAMA, the amount of drama in a "professional" work environment is crazy and everyone is in their mid 30's. Highschool never ends. They expect so much of you and then throw you to the wolves. keep looking.

Points positifs

nothing

Points négatifs

everything
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Management

Management lacks vision in a very slow pace environment confusion on how to plan, deploy or sell advanced technology solutions salary is underwhelming and with no room for growth career growth is very slow so don't get your hopes high in advancing
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Fun place to work at. Highly diverse teams.

Fun place to work at. Highly diverse teams. Management is very supportive and work culture is also nice. People appreciate ideas which induces positivity at work.
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tech savvy company with high pressure

fully equipped with tech equipment you need to work remotely. very flexible but fast-pace and changing environment. very competitive and stressful, hard to balance life and work sometimes
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Good cultue

Amazing company helping clients with their day to days services. The org culture is pretty amazing and every one is pretty happy with the way they are working.
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Review

Telus is very Silo-ed .There are many opportunities for advancement in the company. some teams have good work culture, some don't. research on the specific team before joining.
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Professional and ambitious culture

Everyone made my onboarding very easy. An extremely collaborative environment. Titles are not important, attitude is everything. I worked a contract, wish I could have been hired permanently.
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Good place to work

The group I worked was new and went through a lot of growing pains but culture is good and management supportive. The group also had a good budget for specialized equipment

Points positifs

Culture and benefits

Points négatifs

Group in infancy
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Note globale

3.9

D'après 1,823 avis
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4
631
3
277
2
97
1
119

Notes par catégorie

3.8Équilibre vie professionnelle / personnelle
3.8Salaire / avantages sociaux
3.4Sécurité de l'emploi / évolution de carrière
3.5Direction
3.8Culture d'entreprise
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  • Toronto, ON