Telus
3.9 étoile(s) sur 5.
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Telus

Avis d'employé sur Telus
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Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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awful

for them u just a number . kick u out anytime maybe just manager doesnt like you . no warning , then just fire . poor management doesnt listen to you at all . no person to them you are . u better like robot , no emotion . copy paste every second . waste a second ? you go .

Points positifs

no pros

Points négatifs

stressful, unrespectful . no person feeling .

Notes par catégorie

1.0Équilibre vie professionnelle / personnelle
1.0Salaire / avantages sociaux
1.0Sécurité de l'emploi / évolution de carrière
1.0Direction
1.0Culture d'entreprise
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Do not recommend

I definitely would not recommend this job to others. You're hired as a part-time agent and it takes years until you're actually given full-time status. They have incredibly difficult and unrealistic metrics that they require you to meet. Management is monitoring everything that you do and even if you're meeting performance metrics, they still will ask for more from you. They really don't seem to care about you, you're simply a number and can easily be replaced. The calls are very stressful as the majority of people you'll speak with are typically irate about their bill, issues with their services, or the wait times for calling in. Scheduling doesn't offer much for work life balance, so you'll have to work frequent late shifts and weekends. The only positive things that I have to say are that the benefits are good, pay is decent, and there are a lot of great co-workers.

Points positifs

Good benefits and decent pay

Points négatifs

Everything else
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Collaborative and supportive

TELUS has become the company and work experience with which I compare all other jobs. I changed careers, or else I’d still be there. During my last 6 months, even though they knew I was leaving, they still mentored me and invested in my training. I felt supported and appreciated both monetarily and personally.

Points positifs

Work from home, mentoring, unionized
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Good place to work but Customers made it not worth it

I enjoyed working there, mainly worked from home so I was in charge of my own progress and work! Only issue was the customers and how they treat you. There is a certain level of expectation that is given and must be met which can be hard when customers are set on things going their way never mind policy.

Points positifs

Overtime!

Points négatifs

Hostile Customers
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Note globale

3.9

D'après 1,810 avis
5
696
4
626
3
276
2
96
1
116

Notes par catégorie

3.8Équilibre vie professionnelle / personnelle
3.8Salaire / avantages sociaux
3.4Sécurité de l'emploi / évolution de carrière
3.5Direction
3.8Culture d'entreprise
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