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La note de bien-être au travail s'élève à 64 sur 100
3,7 étoile(s) sur 5.
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Loyalty and Retention Specialist (Burnaby, BC)

le 27 janvier 2024
Challenging targets but with dedication and perseverance you can meet them. Low engagement lately since layoffs last year. This is a Sales Focused Job would not recommend to anyone looking to just provide customer service.

Loyalty and Retention Specialist (Vancouver, BC)

le 28 décembre 2023
Toxic micromanaging environment where you’re treated like just a replaceable number. Stats are everything. Very poor work life balance. Reprimanded for using the washroom.l not on your scheduled breaks. They may give where they live but all they give their employees is a hard time.

Loyalty and Retention Specialist (Montréal, QC)

le 4 décembre 2023
This was before Telus became Telus international so it might have changed now. Back in the day yes the volume of calls was high but the training was good and the team atmosphere was great. The pay was decent and benefits was great. With the whole international thing this has changed so please listen to other reviewers.

Loyalty and Retention Specialist (Burnaby, BC)

le 28 novembre 2023
I worked for telus for over 12 years . When I first started at telus we we empowered to do everything within our power to help the customer with a customer first mentality .. since 2021 they added a sales target and this target never left .. I don’t mind selling a bit but sales pressure and sneaky tactics is not for me so I took the buyout package as my department was sent overseas .. Iam sad to ...

Loyalty and Retention Specialist (Barrie, ON)

le 25 novembre 2023
Worked there for 15 years. Never thought I’d leave until the last couple years when making sales outweighed everything else you do. Offshoring all other positions so there is no advancing anymore.
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Montréal, QC

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Informations sur les entrevues

Ces statistiques sont calculées à partir des données de 19 utilisateurs d'Indeed ayant passé une entrevue avec Telus au cours des cinq dernières années.

Expérience positive
L'entrevue est de difficulté moyenne
Le processus prend environ deux semaines.