La note de bien-être au travail s'élève à 68 sur 100
3,5 étoile(s) sur 5.
Envoyer un avis

Teleperformance - Avis

Evaluer cette entreprise
Titre du poste
Tous
Lieu
Canada974 avis

Notes par catégorie

3,5Équilibre vie privée/professionnelle

Trier par

PertinenceNoteDate
974 avis correspondant à votre recherche.Voir les 41 890 avis

Honnête mais sans plus

Avis en vedette

L'avis le plus utile, sélectionné par Indeed
Les formations sont payées et complètes.Le télétravail est appréciable et le salaire est ok même si en étant bilingue c’est léger. Cependant l’environnement de travail est assez toxique avec les managers. On va toujours vous pousser à faire plus et à vous considérer comme un chiffre, on vous met la pression pour rien car les erreurs d’en haut ne sont pas assumées. La rotation d’employés est extrêmement importante.
Avez-vous trouvé cet avis utile?

Fun, productive, amusing

What is the best part of working at the company?The pay, flexibility, good people What is the most stressful part about working at the company?High expectations on employees What is the work environment and culture like at the company?Very free you work at your personal space What is a typical day like for you at the company?Awesome day with your hot coffee while taking calls
Avez-vous trouvé cet avis utile?

Stressful but above average pay

Stressfull job. Back to back calls with no break in between. 5 min bathroom breaks only. Would suggest for those who just need money. System takes some getting used to
Avez-vous trouvé cet avis utile?

No benefit except for being employed

No benefit no bonus, minimum wage. No growth. Been here for more than 2 years no growth at all. You are invisible they want you give lot of work with little to no benefit.

Points positifs

Work from home

Points négatifs

No one listens to you or your problem, That can not help with your schedule not even for exams. HR department is useless.
Avez-vous trouvé cet avis utile?

Not Worth it

Wouldn’t recommend it to anyone. $16.5 Canadian dollar for a bilingual agent is beyond ridiculous. And it’s stressful to top it up. Didn’t get paid for the training as well.

Points négatifs

Everything
Avez-vous trouvé cet avis utile?

Réponse officielle de Teleperformance

3 octobre 2023
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Informations sur Teleperformance

Sur la base de 443 réponses au sondage
Points forts
  • Capacité à apprendre de nouvelles choses
  • Flexibilité des horaires et du lieu
  • Environnement favorable

Stressful

Being agent is good for starting your career here. But move on after to better things in life. Not worth working here as supervisor or managers. It will get very frustrating and stressful.
Avez-vous trouvé cet avis utile?

Stabilité et engagement

Je travaille au sein de cette entreprise depuis 7 ans. L'Entreprise respectueuse et beaucoup d'autres avantages et meilleures conditions de travail, je suggère cette entreprise à tous le monde
Avez-vous trouvé cet avis utile?

Good to work

Nice place to work. Good to start your career with. Many opportunities. Always hiring. Minimum pay. Worked for 2 months. Good people. Will recommend.
Avez-vous trouvé cet avis utile?

Not worth it

What is the best part of working at the company?I did not find any, but if you are looking for a start in the job market, can be considered.What is the most stressful part about working at the company?No enough knowledge provided about your job , management is not willing to help you they don’t careWhat is the work environment and culture like at the company?Horrible , management does not care.What is a typical day like for you at the company?Super stressful, very rude customers work ethic is bad
Avez-vous trouvé cet avis utile?

Worst ever

no communication with management, braindead job, underpaid, you get thrown in an appartement in bad condtions and random people not really any growth potential
Avez-vous trouvé cet avis utile?

Notez une entreprise où vous avez travaillé récemment

Partagez votre expérience pour aider d'autres utilisateurs.

Call center

Inbound call center. Fast paced but easy to work. I enjoyed the easy going atmosphere. The weekly overviews with the floor supervisor was nice to discuss progress and areas of weakness. Quite enjoyed working here.
Avez-vous trouvé cet avis utile?

Fun place with good people

It was contractual for me. Systematic and good environment. It was quite busy, had to take calls 30-40 per day. But training period was only 7days. And I didn’t even learned enough for calls.
Avez-vous trouvé cet avis utile?

good

good, not much room for growth but steady, flexible and remote. likelihood of being passed around from company to company as ur contracted by tp. overall good experience
Avez-vous trouvé cet avis utile?

Réponse officielle de Teleperformance

6 septembre 2023
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!

Mix bag depends upon leadership

Good place to work, your comfort and happiness will depend upon the leader you work with. It is basically a sales job with the option of working hybrid. They try to operate like a corporate but they are a call center for all intents and purposes. You are not allowed to drink or eat on the production floor or carry your bags inside. You need to have the ID on a leash around your neck all the time. Hardest part of the job is that majority being Indians there is a lot of toxic work culture and office politics around. A complete novice will learn something new about digital marketing or new line of business. But leaders keep pushing to do upsales.
Avez-vous trouvé cet avis utile?

Not the best but not bad depends on your career goals

Nothing out of the ordinary for a call center environment You can make the bets out if it or it could be your worst experience depending on who you are and what you looking for Personally I liked working there regardless of the negatively around you
Avez-vous trouvé cet avis utile?

Pool table

The company seems to be more strict in terms of the skill set or technical abilities to apply when accomplishing the tasks associated with the work position.

Points positifs

Monthly bonuses, friendly atmosphere

Points négatifs

Too strict with the procedures
Avez-vous trouvé cet avis utile?

Fun

It is a very productive environment and good atmosphere and sometimes, the work can be overwhelming depending on the places. There is place for growth.
Avez-vous trouvé cet avis utile?

Great benefits

Good benefits and working environment. Can be stressful sometimes because of the fast pace tasks. They do provide on the job training, and corporate parties are fun.
Avez-vous trouvé cet avis utile?

Réponse officielle de Teleperformance

31 août 2023
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!

okay for temporary employment

They can lay you off at anytime . Worked there for about 5 months and honestly didn't do my best because i knew how the company was. Everybody in my department was laid off at the same time.
Avez-vous trouvé cet avis utile?

Good advancement

I worked there for quite some time and was able to move up relatively quickly. I started as an agent, did data entry, moved on to workforce management then a supervisory role and finally operations manager.
Avez-vous trouvé cet avis utile?

Very fun place to work

The job is basically just answering phone calls and directing customers step by step on how to resolve their issues. Some times there are not too much calls, but other times there are back to back, so that can be a bit stressful
Avez-vous trouvé cet avis utile?

Réponse officielle de Teleperformance

22 août 2023
We appreciate you for taking the time to share your experience here at TP. Thank you for your positive feedback!

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail chez Teleperformance ou de leurs entretiens d'embauche. Notre communauté est prête à vous répondre.Poser une question

Note globale

D'après 41 890 avis

Notes par catégorie

3,5 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle
3,4 étoile(s) sur 5 pour Salaire/avantages sociaux
3,4 étoile(s) sur 5 pour Sécurité de l'emploi/évolution de carrière
3,3 étoile(s) sur 5 pour Direction
3,5 étoile(s) sur 5 pour Culture d'entreprise

Comparer Teleperformance à

  • Entreprises
  • Teleperformance
  • Avis d'employés