Teleperformance
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Teleperformance - Avis

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Teleperformance offre un environnement confortable a ces employés. Dans l'ensemble mon expérience a Teleperformance etais satisfaisante.
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A mixed of fun workplace and pressured work. Fast beating of heart once entering the company due to unknown circumstances that may occur during work hours.
Points positifs
None
Points négatifs
No exact seating arrangement; 1broken equipments
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If you need job flexibility,professionalism and need communication. This isn't it. It's impossible to get anyone in the office or any other communication for that matter. I've never seen any incentives they promote when working. They state they work with schedules but they don't. In the spam of 12 months they changed my project 4 times and changed my schedules multiple times.A few times with no notice to me. But if you need a job to get 40 hours in consistently, they give you that at least. Also if need money soon they have paid training too.
Points positifs
Hours
Points négatifs
Unprofessional
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They don't put your pay in writing and you don't get you bonuses even when it is in writing. Working from home is a plus, but now they want us to come in and they want to drop the work at home.
Points positifs
Work from home is the best
Points négatifs
They tell you one pay rate and don't put it in writing, so you get a lesser pay rate, and the promise of bonuses is bogus.
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Very draining. Also the training was lacklustre, not nearly enough for what you actually need to do. Definitely would not recommend working here (unless you’re really desperate).
Points positifs
Nothing
Points négatifs
Everything
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Great ream environment good social activities team building. Confidence building encouraging managers. Lots to learn different tasks and opportunities
Points positifs
Social
Points négatifs
Long hours
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It’s not terrible to work here. They’ll literally hire anyone. Just keep your head down, stay out of drama and keep to yourself if you can. This is just a job to have a placeholder until you can find something else. That is all. They have decent benefits and depending on what campaign your hired for you can make anywhere from 10 to 13 an hour.
Points positifs
Overtime, Competitions to win prizes, potlucks, occasional snacks, cafeteria, gym, benefits and health insurance
Points négatifs
Biased supervisors, location, cap on overtime, You have to quit in order to switch to a different campaign, most people are given promotions based on favoritism and not skill
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Lots of opportunity for advancement but the company is mess. Turnover is insane.If you are in a sales line pay can be good, but its high stress and you are just a number.
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Was happy with contract company I was working for but then they advised we would have to come back to office in the middle of a pandemic vir transfer to another co. Really bad training for co transferred to and no help from mgrs when I expressed concern
Points positifs
Work from home
Points négatifs
Bad trai.ning and not enough help from supv after training
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Was told transferring projects would be a breeze. Come to find out "lateral" transfers cannot happen. Pay is decent. Management is poorly organized and everyone will give you some different answer. Office locations do not pick up Recruiting line or Human Resources line so forget talking to anyone about any issues you may be having.
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The training was absurd, trainers didn't seem to know the project well, continous system issues ...poor leadership all they care about is getting paid to do their job instead of actually doing their job!!! I will never refer anyone to work for this company...very disorganized, unprofessional and lack of effective communication. Not worth the unnecessary stress
Points positifs
Lol
Points négatifs
Everything
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Depending on management the job can be very stressful at times when you feel like your back against the wall , most supervisors are cool to work with
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Ambiente Tranquilo, Tiempos perfectos, comunidad joven.
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training was very unorganized and bad, also we were being spied on though the screens and webcams. being thrown onto the phones a couple days after changing what states we were being trained on was a bad move, too
Points positifs
decent pay
Points négatifs
pretty much everything
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There was a Lack of communication within management the people were great and so was the environment at the beginning on but as time went on there were starting to lack communication and we were not receiving the same incentives as we were before they did not handle covid well and did not let anyone know when someone tested positive on our floor we would have to find out through other people
Points positifs
Schedule
Points négatifs
Communication
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They are horrible , unprofessional, and the management aint sh**they don’t train you properly they just throw u on the phone. U can never get in contact with them
Points positifs
Nothing
Points négatifs
Everything
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Réponse officielle de Teleperformance
5 mai 2021
Thank you for bringing this to our attention! Please provide more information via our LET'S CONNECT helpline at 800-664-9335 or at LetsConnect@teleperformance.com.
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If you have any kind of medical issue that can cause you to have to see a doctor frequently, don't work here. God forbid you have a medical emergency inside the building. You still get penalized for leaving early even if you get taken out by ambulance. Barely any bathroom breaks, and if you go even 2 seconds over your "break time" you're penalized. If you have medical issues that cause you to need extra bathroom breaks, or any kind of break at all, do NOT work here. Also, don't work here if you have a life outside of work either. Ie, children, family, etc.
Points positifs
Decent pay
Points négatifs
Everything else.
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The pay is great if you like making 1200 every 2 weeks but they demand all your time, leave no room for emergency or life issues, 500 fine for any other noises in the calls but demand you come to work if you sick, my first trainer was great but the nesting trainer was horrible
Points positifs
Pay
Points négatifs
Everything else
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Réponse officielle de Teleperformance
5 mai 2021
Please share more details via our LET'S CONNECT helpline at 800-664-9335 or at LetsConnect@teleperformance.com so we can address this issue. Thank you!
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You auto answer calls back to back which they tell you once you are almost done with training. The training doesn’t prepare you for the amount of work that you do. You are thrown to the wolves after only a week of training.
Points positifs
Benefits
Points négatifs
Pay
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Réponse officielle de Teleperformance
5 mai 2021
Please share more details via our LET'S CONNECT helpline at 800-664-9335 or at LetsConnect@teleperformance.com so we can address this issue. Thank you!
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Awesome work place to work are you love it trust me the people are amazing and everyone is energetic and customers are friendly no one is aggressive work flows great with no problems
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Réponse officielle de Teleperformance
5 mai 2021
We're glad to hear that you had a great experience at TP! All the best!
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It was okay, could just be because we were working from home but communication between managers and workers was vague and half the time not what was actually happening.
Points positifs
Pay was good
Points négatifs
Bad communication
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Réponse officielle de Teleperformance
5 mai 2021
Thank you for taking the time to share your experience! All the best!
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