La note de bien-être au travail s'élève à 68 sur 100
3,5 étoile(s) sur 5.
Envoyer un avis
Voir les avis sur Teleperformance
Evaluer cette entreprise

Teleperformance

Avis d'employé sur Teleperformance

Typical Call Center

It was ok during the pandemic time but I would not recommend anyone to work at Teleperformance for more than a year. Because the amount of work and pressure they put on you is too much to handle.You have to receive calls back to back and if you aren’t taking it well, you will receive warnings.The work culture is toxic and management is very poor.No room for improvement.
Avez-vous trouvé cet avis utile?

Réponse officielle de Teleperformance

5 mars 2024
Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.

Avis similaires

Même poste

It’s a Call Center

Whether or not I enjoyed this job was all dependent on who my manager was. They promote some very young managers, in their early 20s, who can be very frustrating. A more mature manager with a lot of knowledge of what you’re doing for the customers and a zen approach to life can make working here actually pleasant.It also depends a lot on which client account you get. In some departments, your job is to say no, apologize a lot, and then try to end the call. That’s stressful. In other departments, you have the tools available to help the caller, although you will still have to say no to some things.

Points positifs

No shortage of hours, benefits, interesting co-workers, indoor sitting down work, very multicultural and inclusive

Points négatifs

Most managers are frustrating, many callers are frustrating
Avez-vous trouvé cet avis utile?
Même poste

Very fun place to work

The job is basically just answering phone calls and directing customers step by step on how to resolve their issues. Some times there are not too much calls, but other times there are back to back, so that can be a bit stressful
Avez-vous trouvé cet avis utile?

Réponse officielle de Teleperformance

22 août 2023
We appreciate you for taking the time to share your experience here at TP. Thank you for your positive feedback!
Même poste

Very supportive environment

Answer back to back calls. Sometimes there are not many calls in the day so it can be pretty relaxing. The managers are very cool.

Points positifs

Good salary

Points négatifs

Very stressful
Avez-vous trouvé cet avis utile?

Réponse officielle de Teleperformance

15 août 2023
We appreciate you for taking the time to share your experience here at TP. Thank you for your positive feedback!

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail chez Teleperformance ou de leurs entretiens d'embauche. Notre communauté est prête à vous répondre.Poser une question

Note globale

D'après 41 830 avis

Notes par catégorie

3,5 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle
3,4 étoile(s) sur 5 pour Salaire/avantages sociaux
3,4 étoile(s) sur 5 pour Sécurité de l'emploi/évolution de carrière
3,3 étoile(s) sur 5 pour Direction
3,5 étoile(s) sur 5 pour Culture d'entreprise

Comparer Teleperformance à

  • Entreprises
  • Teleperformance
  • Avis d'employés
  • Typical Call Center