Avis d'employé sur Teleperformance
Productive and best place for networking
I had a very good exposure to Customer service. I had to experience new challenges every day , however, was able to resolve customer needs and issues effectively and learnt how to handle stress with ease.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Points positifs
Best place for networking
Points négatifs
Pay not received accurately at times
Avis similaires
Teleperformance is a good place to start to better understand the Canadian marketplace. One can choose to grow within the firm as well by applying to the many opportunities they offer internally.
They don’t care about the agents. I was working in the back office team for a year, and they just decided to remove our department and transferring us back to frontline again without giving us a training again, because working in the back office has different process from working in frontline.
Points négatifs
Poor management
Based off the fact that the company has a high turnover rate that is enough to start a brief synopsis of expectation. The training is garbage. The supervisors are rude and difficult to connect with sometimes they do so on their own regards. The supervisors have no clue on how to do their jobs. They do not have the answers for queries brought up. Some of the supervisors do not even answer their phone. They mess up on staff pay and you do not get paid until the next pay schedule with double taxing. Nobody picks up the phones for the company (incoming calls as such). The pay is a rip off with what work load you are given. It is all lies told to you upfront. Port suppor and training. My recruiter went into full blown tagalog while recruiting on the group we had for the hiring room.
Points positifs
Insurance. I guess that ought to a plus .
Points négatifs
ridiculous hours.
- Productive and best place for networking