EVERYONE is underpaid.
Agents: $25,000 to $30,000 per year (Can be more if agents take advantage of overtime offered)
Supervisors: $30,000 to $35,000 per year (Salary; No Overtime Paid even though you work Overtime almost every day; No Holidays Paid.)
Trainers: Same as Supervisors
Call Center Managers: A slight increase from a Supervisor’s Salary (Nothing Great)
Basically, if you want to make good money, you’re better off as an agent as you are paid by “logged time”. Once you take advantage of overtime, which is almost always needed, you’ll be making more money than most managers and supervisors.
Not much maybe 13 an hour.
12.50 per hour
$15-$20 / hour, choose your breaks.
Schedule for trainers can be a nuisance because it can be non-negotiable.
You get paid salary, somewhere around 31-35K a year.