How can I prepare for the 2 interview ? It’s a group interview ?

Just ensure you know how to navigate Windows
If you are picked for AppleCare, make sure you know a little bit of how MacOS navigates as it is different the MS windows. The entrance exams just ask some simple,straight-forward problem solving steps.

The second part consists of a small group interview where you will be asked varying questions about your knowledge and previous experiences.

Réponse envoyée le 15 août 2019 - Tier 1 iOS AppleCare advisor (personne anciennement en poste) - Montréal, QC

Literally just show up, they hire anyone.

Réponse envoyée le 10 juin 2019 - Customer Service Representative (personne actuellement en poste) - Toronto

Simply ensure that you sound confident at all times and that you are knowledgeable and fluent in the language(s) you are being hired to speak - both written and spoken.

They don’t care about what you say, just how you say it.

Réponse du 12 octobre 2018

Yes its a group interview

Réponse envoyée le 20 septembre 2018 - Call Centre Agent (personne anciennement en poste) - National Capital Region

How i can prepare for 2 interview in group interview is write down questions i would ask the person who is apply for job

Réponse envoyée le 4 août 2018 - Customer Service Representative (personne actuellement en poste) - Nova Scotia