Pay and benefits are good. The management is not doing well, you have to do what they say or bam you stay here until I say, only some managers are good with product knowledge; others just got promoted because they were with the company for a long time. Vacation and holidays leaves never get approved unless you book them a year and half before.They literally hire people with nay backgrounds.Most people work because of pay and benefits.Not recommended for people looking for advancement and want to stay long term here, because the management literally is the worst.

Points positifs

Pay

Points négatifs

Vacation time, break and holidays sucks

Avez-vous trouvé cet avis utile?

good

Financial Advisor (Ancien employé) - Markham, ON - 28 janvier 2023

good place to work team members are goodgood working opportunity and growth listening skills of the manager are niceee very coopertative and friendly

Avez-vous trouvé cet avis utile?

Informations sur TD Assurance

Sur la base de 75 réponses au sondage

Points forts

Environnement inclusif
Environnement favorable
Sentiment d'appréciation personnelle

Points à améliorer

Absence de stress
Flexibilité des horaires et du lieu
Sentiment de bonheur au travail

Stressful and Depressing

Insurance Advisor (Ancien employé) - Markham, ON - 17 novembre 2022

Highly discriminatory and messed up environment. Few managers approve of the same things for their subordinates and the same things aren't approved by other managers. Tuesday GM doesn't have any hold on his managers and managers are changing rules on their own. Mangers themselves work from home but won't allow you to do the same even if you had an accident. This a job basically which has no life in it. Expectations of the company are so high as if they have hired robots not humans. Some of the seniors are rude as if they had all the knowledge from day 1. The only perk of this job is that they pay ok. You get crushed by all the sides, the angry customers, the complex and strict compliance rules of the company. The only good thing is that your peers try to help you. If employer or HR ever reads this. Stop making your employees life miserable.

Avez-vous trouvé cet avis utile?

Management is horrible

Licensed Insurance Advisor (Ancien employé) - Markham, ON - 5 novembre 2022

TD was my dream company and I had a horrible experience. They give promotions to the wrong people and managers there are sneaky and rude and don’t respond when you need them. They say it’s an open door policy but it is not. Managers talk down to you and leave you traumatized. I complained to HR and they didn’t do anything at all since I was being treated wrongly

Points négatifs

Long hours, horrible managers

Avez-vous trouvé cet avis utile?

Very Supportive Culture

Insurance Advisor (Employé actuel) - Markham, ON - 1 octobre 2022

Very supportive managers who want to see your growth. Consistent coaching. Love the culture at TD insurance. Overall a supportive culture both managers and team members. Team collaboration at its best. Ps. Salary doesn’t match the cost of living. My only concern

Avez-vous trouvé cet avis utile?

Notez une entreprise où vous avez travaillé récemment

Partagez votre expérience pour aider d'autres utilisateurs.

Need little improvement in this company with work life, management and company culture

Insurance Advisor (Ancien employé) - Markham - 20 septembre 2022

According to me it can be a good company to work with if they give training properly, People(smees) who helps their while employee are on training were not that good at all, they will show you some attitude, will be a bossy around you. No employee would deserve this type of attitude from this SUCH a company, What i expect from staff, seniors is completely a different than what i got. So i would say first train those people whose giving training, helping trainees and staff to be nice with everyone and not to talk behind you and help employees in a good way, explain ina good way. I though its well mannered and reputed company but in reality when you will start working their in some phases and with some people(staff, managers, staff who help employees in training) you will feel law and will feel company might be a good but nt STAFF..! It feels like they’re more interested in meeting KPIs and winning their TEAMS only rather than giving their employee proper training with good attitude.

Avez-vous trouvé cet avis utile?

Lots of recognitions

Insurance Advisor (Employé actuel) - Markham, ON - 14 juillet 2022

Lots of benefitsBonusMost Managers are supportive fun to work withMy manager was very supportiveWants you to grow within the companyWill give you chances and work with youYour name will be board-casted everywhere when you did something extremely wellOffice free gym and coffee

Points positifs

Free coffee gym appreciate points compensated hrs

Points négatifs

Benefits 80% coverage, 2 teeth cleaning only

Avez-vous trouvé cet avis utile?

Fast Paced and historical management style

Certified Insurance Advisor (Employé actuel) - Markham, ON - 8 juillet 2022

Amazing company to work for but needs to change management processes along with Career Development.Growing in TD insurance to better position is more about your people skill then the job skillset required to complete your daily taskThey will happily choose anyone with no knowledge and experience over someone with ample experience in required role over just their personal connections

Points positifs

Gift cards

Points négatifs

Management

Avez-vous trouvé cet avis utile?

Fun place to work

Licensed Insurance Advisor (Employé actuel) - Markham, ON - 23 juin 2022

Its a good place to work with group benefits and with Lot of growth opportunities as wellThe only downside is they pay less to the people already working but more to newly hired people which i feel its not right. Even after complaining about it there was no futher steps taken

Avez-vous trouvé cet avis utile?

Awful

Insurance Advisor (Ancien employé) - Markham, ON - 26 mai 2022

Worst job ever. Horrible manager and just awful onboarding. Extremely micromanaged, to the point where you can’t use the washroom when you need to. Horrible service provided to customers

Avez-vous trouvé cet avis utile?

It's a stressful job

Insurance Advisor (Employé actuel) - Markham, ON - 12 mai 2022

Stress increases every day, the job increases my anxiety level. The training was not excellent, joined during peak covid time so it could be the reason of difficulty i faced.

Avez-vous trouvé cet avis utile?

Horrible

Licensed Insurance Advisor (Ancien employé) - Markham, ON - 4 mai 2022

There are never ending lists of things that are wrong with this job, but worst of all, YOU CANNOT USE THE WASHROOM WHEN YOU NEED TO! You cannot take breaks that you are not scheduled to. How am I supposed to schedule when I need to use the washroom?

Avez-vous trouvé cet avis utile?

productive and fun

Insurance Advisor (Employé actuel) - Markham, ON - 22 avril 2022

overall good experience so far. Exam part was difficult but i was able to get through in the first go. Salary was revised twice in 7 months which is good.

Avez-vous trouvé cet avis utile?

Good place to work

Ribo Analyst/ Inbound / Outbound Sales (Employé actuel) - Markham, ON - 5 avril 2022

Good culture and alot of growth opportunities. Very competitive as alot of people apply to these jobs. You have to be a team player and higher motivated.

Avez-vous trouvé cet avis utile?

Management is not helpful

Insurance Advisor (Ancien employé) - Markham, ON - 7 février 2022

You will need to be your own resource. Management isn’t expected to help out. Team members are great and will be willing to help because they understand the pressure

Points positifs

1 hour lunch

Points négatifs

Long calls

Avez-vous trouvé cet avis utile?

Tough work but solid pay and benefits

Insurance Advisor (Employé actuel) - Markham, ON - 28 janvier 2022

It's ok. You handle around 10-30+ phone calls per day and they are heavily monitered. The customers are ok and the problems are not too difficult but it can get stressful. Pay + Benefits are good

Avez-vous trouvé cet avis utile?

good

Financial Advisor (Ancien employé) - Markham, ON - 16 janvier 2022

good place to work team members are goodgood working opportunity and growth listening skills of the manager are niceee very coopertative and friendly

Avez-vous trouvé cet avis utile?

Great place

Licensed Insurance Advisor (Employé actuel) - Markham, ON - 10 janvier 2022

Really love the place. People are greatm job is rewarding but becomes repetitive soon. You could build a career out of it if you'd like. It's a good overall experience.

Avez-vous trouvé cet avis utile?

Stressful place to work, very high call volume

Insurance Advisor (Employé actuel) - Markham, ON - 4 janvier 2022

Very high call volume and stressful working place. Long hours and you have to take the phone calls all day long. Pay and benefit is not bad for a call centre but compare to the work load is nothing

Points positifs

Pay and benefit

Points négatifs

Long hours, angry customer and very high call volume

Avez-vous trouvé cet avis utile?

Great organisation with a good work life balance

Insurance Advisor (Employé actuel) - Markham, ON - 18 décembre 2021

TD insurance is a good organisation to work. It takes 6 months to become a pro but the support is good for employees. Awards and contests keep employees motivated. Employee feedback and suggestions are welcomed and listened to.

Points positifs

Contests and awards to keep employees motivated

Points négatifs

Call volume is high

Avez-vous trouvé cet avis utile?

Stressful work environment, heavily micromanaged

Insurance Advisor (Ancien employé) - Markham, ON - 16 décembre 2021

Micromanagement will be the reoccurring theme of this position because there’s no escaping it.Initially you will be doing training for about 3 months which is the fun part, but they don’t nearly train you enough to know about all the details of the policies you’ll be selling. Here you will get a gut feeling of what you’re getting into. Once you’re on the phones things get much worse. You are monitored the entire shift using a timer. It times how long between calls, how long calls take, your breaks, etc. Your entire life now revolves around this timer. If you’re 2 min late from lunch, expect an email from management. Fortunately there is ways to exploit It (at the expense of the customers) but you’ll learn to do it anyway and not care (Mainly calling busy departments like IT so you can sit on hold for 20 min and catch your breath while looking like you’re on the phone).You will realize fast that you have no time to do any off phone duties. If a client needs some document that isn’t pre made by the system, you’ll have to make it yourself. This wouldn’t be a problem normally, except that management doesn’t want you off the phone to do it. They expect you to do any off phone duties on your lunch. In reality what happens is they never get done and customers will phone back angry. Clients have no way of reaching the same advisor consistently so you’ll get yelled at for stuff you didn’t do and they’ll leave a bad review about it, which will fall on you because you just so happened to be the last person they called. TD also frowns upon following up with clients to close sales. -

Points positifs

- Work from home (for now) - gives you entry level experience into the industry

Points négatifs

long hours, work life balance is poor, management micro manages you, generally toxic environment where you’re going to be yelled at by clients all day

Avez-vous trouvé cet avis utile?

Demander l'attribution de cette page entreprise

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail chez TD Assurance ou de leurs entretiens d'embauche. Notre communauté est prête à vous répondre.Poser une question