Banque TD - Avis
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Canada3 399 avis
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Only worked there for a short period of time and it was on purpose. I couldn't leave fast enough. Such a demanding job and for what? Pay was barely above minimum wage, part time work, and horrible management breathing down your neck pressuring you to upsell everyone. Toxic environment with horrible managers. Pretty shady things I witnessed to say the least. Why I don't bank with them personally....
Started with TD Bank in 1982. Have had the opportunity to grow within the company. Started with a Salary of $25,000 a year. Took a leap of faith in 2012, leaving a salary of $75,000 a year to a straight commission role. The team and management support is fantastic, allowing me to become one of the best within 2 years of my current role, going on 9 years. The opportunity is there for increase of substantial income, it’s really up to oneself. Very rewarding to help people succeed with their dreams becoming homeowners.
A lot of paperwork at times
Management gets you to bring in a doctor’s letter if you’re sick indicating you have Covid symptoms but illness is unrelated to Covid to get you to come in. Very high turnover with staff at the branch I worked at. Horrible management that took 2+ hour lunch breaks and didn’t lift a finger when someone expressing they had Covid-19 entered the premises. Personal banking associate role was redundant. They should have never got rid of the FSR role.
Adequate salary, great team mates.
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TD OFFERS VERY POOR salary rate. No support or room for growth. They will rather hire outside than help and support current employees to be promoted within. They really push employees hard on score card and cxs reviews but not willing offer support for employees to grow..
Was harassed at this bank by Management. HR did not help. Felt bullied and it was a frightening experience. Long hours, and working weekend was expected from the first week. No training, no guidance provided. Good salary and benefits, but not worth the scary experience.
Salary and benefits
Working late hours and weekends is expected. Over governance of projects.
Went through the company's management training program and worked there for 5 years after as a branch manager and enjoyed my experience and the colleagues I worked with.
Good Benefits and great colleagues
Not sure where to start. They have been hiring a lot in Moncton (in waves). Almost all the people I trained with are gone, some went on stress leave within 3 months. Micro-management, they will scare you to try and make you compliant (you can go to jail if...), they track every minutes of your shift. Very toxic environment. They won’t tell you this but all off phone duties have to be done in your personal time without pay. Waiting time for customers was 3-4 hours when I started. A joke. So they were all angry. If you are bilingual, they will push you into the Quebec licensing right after training which is crazy. I’m just speechless about my experience. I’m a very positive person with a good attitude, but this was too much. I was there for less than 5 months and had to go to a therapist for help. I couldn’t sleep or eat anymore. They have a new system and an old one so you have to learn to work with the two. They don’t work properly, the phone systems don’t work properly either. They are very under staffed because everybody is leaving. Not a good start in Moncton for them at all. If at all if, you consider working there, wait two years for covid to be over (hopefully) and for the old system to be gone and other systems to be fixed.
Long hours, bad management, very high pressure
If you are looking for a place to clock in, clock out and just make a paycheck then this is the place for you. Your day to day for most roles is the same, management isn't well trained or supported to be able to provide you support for growth, and truly the only way to grow at TD is who you know and not what you know or even what you have done. The staff that are on the same level as you are great always enjoyed co-workers.
Lack of support or care for you as an employee or an individual
A fairly accommodating staff and colleagues are friendly. Supervisors supportive of staff with positive attitude Sales focused staff are well rewarded
Lots of challenges to win stuff for sales
Shifts are not necessarily fairly distributes amongst staff at times
Worked here ten years and what I came to know about TD is this, cultures of abuse, managers that do not care for their ppl, politics matter more than quality
Awful managers that play favorites, rife with abuse, politics matter over quality of work, They advantage people through politics and favoritism
Regardless of what position you are in, at bank level, you are treated as a nobody who is expected to meet unrealistic sales goals and tolerate repetitive abuse from clients. While there is room for advancement you are only being moved into a role with not much higher pay, and even higher sales goals that are impossible to meet. Very cult like environment. They want you to drink the green kool aid.
It depends on the branch sometimes, I had better experiences at 2 but pretty negative at 3 others. Goals are set & you better make them which includes up selling even to people that either don’t need it or can not manage credit given to them.I worked there for 20+ years and it used to be more of a fun team. Now with the goals it pits staff against each other.I will say they have excellent benefits even for staff working 15 hours per week.
If you're looking for a company that expects unreasonable goals, weekly performance reviews, management that smiles to your face and then throws you under the bus, then TD is right for you! They will promote you if you are a puppet but pay you as little as possible.
It provided a paycheck
The paycheck was not worth the effort.
I began as a teller and moved my way up to an advisor role. Although the interview process to be a teller was lengthy (and competitive! Lots of applicants showed up for the screening process and it was months before I heard back for a panel interview), it was well worth it. Sometimes weekly coaching can be tedious when you're only at TD a couple times a week but overall I learned a lot. I think some managers definitely could be more supportive than others - but you will find that anywhere. Majority of the managers I've met have been so kind, friendly, and overall fantastic! Even the staff are usually great people I get along well with. The culture is so friendly and encourages team bonding significantly. I have made a lot of long-term friends with this company. The manager you have heavily impacts your culture so my experience varies significantly, but currently my manager is amazing! It's definitely true that when when they're interviewing you - you should be interviewing them as well because they will show you how the culture is of that branch. I love the manager support, especially during COVID-19 because they were always there to protect you from angry customers or back you up when a customer is contesting what you have to say.
free bank accounts, increased bank knowledge, lots of friends, tons of room for growth, management can be fantastic, year-end bonuses
unpaid lunches, management varies which can impact work culture, weekly coaching can be annoying
I worked as a manager at TD. Left after 20 years. TD Bank become a culture of greed and profit. Clients and staff stopped being important. Sales, sales, sales is the motto for this bank. Even if the client did not need a product it was pushed and sometimes done without clients approval.