Tangerine Bank - Avis

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5,0
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Productive and Fun Loving
Digital Product Owner) (Employé actuel) –  CA18 août 2019
Management has a clear focus to augment growth , deepen client relationship and rank Tangerine as of the best Digital Bank in the North America. Management top's priority is customer satisfaction.
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5,0
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I enjoyed working there
Customer Service Representative (Ancien employé) –  Fredericton, NB15 août 2019
They always had great management, a good staff, good morals, no complaints. Everyone was very welcoming, and job training is VERY in depth, which is helpful.
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4,0
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Great workplace culture
Senior Network Systems Administrator (Employé actuel) –  North York, ON11 juillet 2019
Great management and workplace culture that allows one to work and learn collaboratively.
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4,0
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productive and fun place to work
CLIENT RELATIONSHIP SPECIALIST (Employé actuel) –  Toronto, ON17 juin 2019
productive and fun place to work , amazing management and fast paced growth within the company company helps you grow and provides good bonus and assistance
Points positifs
grown opportunity
Points négatifs
long hours
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1,0
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Not a good place to work at all
Client Resolution Specialist (Ancien employé) –  Toronto, ON28 mai 2019
I worked at tangerine bank for a little over 2 years. thank god I found a much better paying job! you are overworked and underpaid and not given good job security or flexibility. The environment is toxic and uncomfortable if you can find somewhere else to work
Points positifs
Decent wage
Points négatifs
everything else
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4,0
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Great culture!
Manager, Strategic Planning (Ancien employé) –  Toronto, ON9 mai 2019
Management gave employees significant ownership and accountability for tasks. An exciting place to work. Depending on your team, you can have great experiences.
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3,0
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Great Culture and Position
Manager (Ancien employé) –  Toronto, ON8 mai 2019
Management was very great in the beginning but when the company merged with Scotiabank. New management made the environment very toxic and hard to work in. Compensation and benefits were great but not worth tolerating.
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3,0
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great in the beginning.
Retail Sales Associate (Ancien employé) –  Ottawa, ON6 mai 2019
The company culture was great until the new HR transition. Everything kind of went downhill from there. They became very sale oriented and focus lesser on employee/employer relationships. It became very segregated as lower level employees no longer felt welcome and as a substantial part of the team. It is also very Toronto focused, meaning if you don't work in the main Toronto location (Steeles), you don't receive as many perks or incentives.
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5,0
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Great and fun environment
Program Manager (Employé actuel) –  Toronto, ON3 avril 2019
Great place to work. Provides work life balance. Has onsite subsidized lunch program offered onsite. Great food and variety of menus options. Employees are very friendly.
Points positifs
Great organization to work for
Points négatifs
Undergoing a number of changes lately
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1,0
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Backwards banking
Client Relationship Specialist (Ancien employé) –  Toronto, ON3 février 2019
A typical day involves finding a seat and answering a very high volume of calls.

Management is lacking, but will micromanage you frequently.

You will face tough sales targets and failing computer systems/website issues. Many irate clients will blame you for the system and website failures.

Thick skin is required to work for this company.
Points positifs
Free Parking
Points négatifs
High call volumes, lack of management
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5,0
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Dynamic Office
Telephone Banking Agent (Ancien employé) –  Moncton, NB23 janvier 2019
Tangerine possesses a very driven job culture which is not surprising coming from a financial institution. Training demands a considerable ammount of preperation and being on the phones can prove to be more demanding than other call centers.
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3,0
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Great Bank
Associate, Account Processing (Employé actuel) –  North York, ON16 janvier 2019
Fun cultured place to work at with lots of incentives and yearly events. Movement within company can be hard as less position are high paid. Management could use some work too.
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1,0
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Bye Bye Tangerine
CSR - Customer Service Representative (Ancien employé) –  Moncton, NB7 décembre 2018
This company is extremely disorganized and constantly downsizing because they’re going through a corporate takeover. Scotia bought ING Direct in 2012 and they’ve been eliminating redudancies ever since. As a result they just keep expecting more and more out their employees as things get worse. They’ve lost 2 in house CEOs in a 2 year span and now have a newly installed CEO from Scotia at the helm. Things will be getting exponentially worse in the coming months/years until it will more than likely be closing its doors in 2021, at the end of the 10 year contract they signed with the NB government. At which time they’ll ship all the calls to Scotia’s already established bilingual call centre in Scarborough. They’ve been incrementally moving department after department to Scotia control and axing the positions in Moncton. And it’s showing bo signs of stopping.

Save yourself the trouble of having to bail from a sinking ship in two years. Go work for a stable bank like TD or RBC.
Points positifs
Free food
Points négatifs
Fuster Cluck
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2,0
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Poor Managment and Zero advancement
Bilingual Retail Sales Associate (Ancien employé) –  Montréal, QC15 octobre 2018
At first, this seems like a great company to work for with a nice culture and decent wages, however, Quebec's management is horrible;mediocre at best ! There is no room for advancement in this company whatsoever and the nepotism and favoritism is simply out of hand. I've heard about this in the BC area as well, and it is very true. HR does nothing for the employees and when management isn't doing well or behaving correctly, there is no one to speak to about it. It is quite inefficient and off putting.
Also Quebec does not hold nor participate most of the benefits,activities and events that the other provinces are privileged to.
Otherwise as stated previously, culture is nice and co workers are great as well.
Points positifs
good benefits, flexible scheduling
Points négatifs
poor management, no advancement, nepotism
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5,0
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good work place and good learning and contributing environment.
Network Engineer (Consultant) (Ancien employé) –  Toronto, ON12 octobre 2018
good work place and good learning and contributing environment.
Good team and plenty of scope to grow. Accessible by car and bus. good restaurants available.
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4,0
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N/a
Service & Sales Specialist (Ancien employé) –  Markham, ON9 octobre 2018
Great company to work for, with solid products. Advancement seems like an issue. Executives who are promoted internally are not qualified for their roles.
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5,0
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workplace is fun with work colleagues
QA Analyst (Ancien employé) –  Toronto, ON3 octobre 2018
it a very good place for learning for financing QA testing , new technology they introduced to compete to market.
management is also very friendly.
employee get the benefits for full time and permeant postion.
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4,0
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Great culture
Senior Fraud Analyst (Employé actuel) –  Toronto, ON27 septembre 2018
Great culture

Tangerine is an overall good place to work - random company events - discounted cafeteria food - tim hortons and goodlife fitness on ground floor of building.
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4,0
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fun place full of opportunities but feels like its going down as scotia takes over more and more
Call Centre Representative (Ancien employé) –  Toronto, ON24 septembre 2018
started there as an inbound specialist, had a few advancements over the years. at first i was amazed with the culture at tangerine, it was fun going to work and i met a lot of great people

than after the leadership changed several times in a span of a year there were a lot of subtle changes. now Scotia bank is integrated more and more into day to day of tangerine

benefits were cut down, some eliminated completely

when you first start there you may end up with a schedule that has you working evenings including weekends and it may take a long time for that to change - schedule is based on a rotating basis for 2 months using your performance from the last period to determine your position in whats know as a shift bid. depending on time of year the bidding process could be better or worse

Be prepared to work all holidays during the first 12+ months as the center is open 364 days a year

overall tangerine was great than it just became good/manageable

still a great place to work if you want to get some banking experience and you will have opportunities to move up
Points positifs
free snacks and fruits, monthly incentives and chances to win prizes
Points négatifs
schedule bid proccess
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3,0
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A good experience
Application Architect (Ancien employé) –  Toronto, ON14 septembre 2018
I worked in a very interesting project when I was in Tangerine. People work there are professional and very friendly. It moves much faster than other large banks in Canada due to its size.
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3,6
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3,7Équilibre vie professionnelle / personnelle
3,5Salaire / avantages sociaux
3,2Sécurité de l'emploi / évolution de carrière
3,4Direction
3,7Culture d'entreprise