Sykes Enterprises, Incorporated
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Sykes Enterprises, Incorporated - Avis

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Canada379 avis
379 avis correspondant à votre recherche
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4,0
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Une boite convenable pour ce qui veulent travailler de la maison.
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3,0
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As a rookie you receive the worst shifts, literally working every Friday, Saturday and Sunday for at least 3 months. If you live in Quebec you don't any vacation or days off until you've worked there at least one year or more. They have an extremely unreasonable expectation for call handling times even while you're in training. The only nice part about it is the fact that you can work from home and the trainers are good.
Points positifs
Work from home
Points négatifs
Salary, expectations, shift work, no weekends off
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5,0
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The team is incredibly friendly and open . Easy to talk to your supervisors and lots of coaching available. The subject matter of the job is serious and there are many different departments that you can be cross trained on so there’s a lot of informational traffic.
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5,0
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Family like ambiance work @ home. Fulfilling. People are great. You feel like you've known your colleagues forever. Very helpful. And they are there for you every step of the way
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4,0
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I have been able to know great people during the time I have been working there that are my friend even though I not currenlty working there anymore. Also I learn more skills than any other place I worked before.
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2,0
Équilibre vie professionnelle/personnelle
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You are isolated with tremendous pressure to preform. In some cases you are give software to report issues and sell products that you have never used live before. The support process does not work. So-called mentors are not, they are condescending and you waste you time then get in trouble for taking too long.

They promise bonus that are unatainable unless you lie.
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2,0
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This workplace suddenly closed without prior notice to employees. They posted a letter on the door stating they were no longer open and that those jobs no longer existed. They did not pay severance nor did they give notice.
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5,0
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Able to give you work and life balance.
The work life here is to work together as one voice to represent our clients and provide the highest in customer service.

Personally satisfaction is achievable by the assistance services we are able to provide.
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5,0
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Their training is professional, and the team leaders , trainers are cooperative and professional. They will guide you very well till you are able to do the job efficiently and effectively.
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2,0
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They let their client bully them into unreasonable expectations, then turn and bully their staff. They are supportive, but at the end of the day, your job is tantamount to doing the work of an air traffic controller having to manage 3 planes.
Points positifs
drug and dental benefits
Points négatifs
unreasonable work intensity for minimum wage
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4,0
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They push you too hard to reach unattainable metrics. The management always seems to like to pass the buck when you have important questions in regards to the human resources part.
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2,0
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I worked from home customer service agent. The training was intense but still did not really prepare us for going on the phones.
It was like a hit the ground running situation. It was hard to get trainers to help while on the phone with customers.

Very stressful.
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2,0
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working a t sykes is like working in a factory in a third world country. they dont care about the welbeing of their employees, just results at a pace that is not humanly possible to attain.
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4,0
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Sykes has a collaborative and supportive group of Team Leaders and coworkers. Most people working there have a team spirit abou them. Benefits and wages are good but I was not in favour of paying for parking. Break times were reasonable as were the hours of work. Employees are well trained even thought the division was in a state of transition. Over all a good place to work.
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1,0
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To much backstabbing. One of the worst places to work. I was very glad when the company closed.

Lots of poor office politics and procedures that were intimidating and demeaning to some staff
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4,0
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Good company work from home always helpful in anyway you needed management ............................................................even when on calls with a customer.
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3,0
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The company are very flexible and accommodating. It provided me with experience necessary to grow as a customer service representative. It has given us enough challenges and incentives to meet our sales quota.
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5,0
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I wasn't overly happy with the work pace i was a work at home technical specialist an was not given the same respect as a employee who would be working in an office
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3,0
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Very busy environment however worked with great people and got great satisfaction from helping others. Never a dull moment as there was always something to do.
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4,0
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a very fun and competitive place to work with, pay scale is good and i love the training they provide they are always ready to help, working from home was great with them , would recommend sykes to everyone willing to work from home
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5,0
Équilibre vie professionnelle/personnelle
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Culture d'entreprise
I had a medical issue while working which prevented me from continuing and I had to leave. Overall it was an excellent company to work for and they were very supportive during my employment with them.
Points positifs
Early leave if calls were slow and great benefits.
Points négatifs
Too long before breaks.
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Note globale
3,3
D'après 7 510 avis
5
1,9 K
4
1,9 K
3
1,7 K
2
809
1
1,2 K
Notes par catégorie
3,3
Équilibre vie professionnelle / personnelle
3,1
Salaire / avantages sociaux
3,0
Sécurité de l'emploi / évolution de carrière
3,0
Direction
3,2
Culture d'entreprise