I had a really unpleasant experience working here. I worked at a warehouse location so I'm unsure how different it is then working in a regular retail location, but the management is what made it horrible. I was a key holder and got paid the same wages as regular staff (minimum wage) even though I did the same job as the manager and assistant managers, and when I did require a raise it came in small increments, I had to fight for a 5 cent raise. The manager was never there, always clocked in and never present leaving her duties to everyone else. They would cancel shifts without any notice, you would come in for a 5 hour shift and would be there for an hour and the manager would say its slow go home. For a part time retail job I was incredibly stressed out every day. In a typical week, the manager would be clocked in and not there about 85% of the time, when things weren't cleaned properly she would take pictures and publicly call you out and embarrass you in a whatsapp group she created. Her and her 'favourite' staff or other management staff would consistently be in the back room often leaving one person on the floor to handle everything. The worst part about it all is that myself plus multiple other staff attempted calling HR for about 4 months with no answer, no reply just no luck. Suzy use to be my favourite place to shop I was so excited about working here, I hardly walk into a store anymore. Horrible experience.