Greet, register and assign rooms to guests
Verify customers’ credit, and establish how the customer will pay for the accommodation
Make and confirm reservations
Keep records of room activities, such as balancing accounts and conducting nightly audits
Compute bills, collect payments and make change for guests
Record guest comments or complaints, referring customers to managers as necessary
Answer inquires pertaining to hotel services, guest registrations, and travel directions, or make recommendations regarding shopping, dinning, or entertainment.
Transmit and receive messages, using telephones and computers
Working with the manager with opening the pool such as making signs designs and making the emergency plan, etc.