Worst job I've ever had. Abysmal management. Only concern is $$$
Care manager (Ancien employé) – Vancouver, BC – 20 décembre 2016
Two faced management that will treat you well one minute if you wish to be treated like a work horse with no overtime and no proper training, or flat out fire you without cause if you stick up for yourself.
Work environment and company as a whole cares almost entirely about appearance - staff are poorly trained, unprofessional and miserable (and miserable to new recruits - belittling them as well as the residents). Company management is non existent. If they have an issue with you or your work, you'll never know it until they get rid of you because they don't take the time to communicate.
Company's entire drive is $$ who see residents not as patients but cash cows and staff as work horses. You can tell this immediately as they reward staff with prizes for having "x" many move ins, etc. Focus is not on residents well being but how much cash they can make the company.
In terms of quality of care, it is poorer than a public facility, with one nurse for over 100+ residents and care staff that do not respect residents and disconnected management that does not respect staff - for 4K-10k a month--- you will do better to place your loved ones anywhere else. Do not work for these people if you have any self respect.
Care manager (Ancien employé) – Victoria, BC – 4 octobre 2019
Most enjoyable part of my day was spending time with my coworkers and residents it was also the hardest part of the job because the days were busy and finding time to spend extra moments with my residents was hard. The management want you to run to them immediately when they call even if it impacts the residents negatively. You get put onto floor with little trainings on lifts. When raising concerns to the care coordinator she gets mean with raised voice and she holds a grudge. It’s all about money, it’s so sad. I learned that I really enjoy doing care but that I needed to work in a more supportive environment that focused on quality of care and valued me as an employee.
Just making money out of poor seniors and families while jeopardizing quality of services and care
Care Manager (Ancien employé) – Mississauga, ON – 24 septembre 2019
Poor management, staff is bombarded with work, short staffed almost always, residents are being treated poorly regardless of the money they put out to the facility, coworkers don't have teamwork and some are super bossy and does not help you at all, management does little to help you with schedules, concerns and issues, most of all abuse is going on by staff to residents so beware!