Financière Sun Life
Sun Life Financial
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Avis des employés pour Financière Sun Life - Waterloo, ON

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Lieu
Waterloo, ON169 avis
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3,0
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Their call centre is a train wreck. They claim customer service is priority but you are literally timed and trained to get the customer OFF the phone ASAP!! They walk good people out on a weekly basis ! And their success rate of trainees who make it there is about 20% !!
They will sell you the world in training ... but wait till you hit the floor !!
Points positifs
Desk job
Points négatifs
Team leaders who are not trained or equipped to manage people
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2,0
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The company makes hard for the employees to perform. They make the employees go through much scrutiny just to create a show. In reality, your survival is greatly depend on who is your manager and team leader, you will find there are actually no consistency in the way the STD-LTD claims are handled. The job itself could be more satisfying to any case manager if they were not constantly micro-managed. Paid money is actually very low once you divide them into the total time you actually put doing your job. The benefits are provided by the company are in comparison to all other out there serving in same industry profile.
Points positifs
benefits
Points négatifs
making it highly stressful
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4,0
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Cooperative, friendly, results driven, teamwork is essential and learning quickly is a must. Management is determined that team members succeed in the positions they hold
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3,0
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The job was okay, they want You To go too fast on the Phone with customers and get all 100% on calls. Managers had favours i didnt like that. The too gosipy.
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3,0
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Definitely not a rewarding company when it comes to salary increase. Did comparable to other insurance companies and they are very low compared to others
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5,0
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Sun Life is a great place to work. There is room to grow and change careers while staying with the same company. Everyone is respectful and teamwork is the norm.
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5,0
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I enjoyed working in a great financial institution for the past 10 years.
I was always valued, supported, motivated and appreciated.

Management always believed in my skills and invested my hard work in bigger roles. I was given the opportunities to go in varies training and work shops.
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4,0
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High degree of variability between business units with little overall HR involvement to create consistency between business units.
Many very good people work here and generally a collaborative place to work.

Some leaders are challenging and very little recourse for employee in these situations.
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5,0
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Good, fun place to work but salary is not competitive. They have decent bonuses but not enough of a yearly salary to compensate. Would like to stay but cannot.
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3,0
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I had been with Sun Life for over 15 years and had enjoyed several of my years. I had managed to relocate from Ottawa to Waterloo, where I had been a CSR with the Customer Care Centre. I interviewed and became a Customer Relations Consultant with the Customer Relations team
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4,0
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Typical corporate atmosphere - too much process and slow to adapt. Too many reorgs in attempt to improve efficiency - leads employees feeling they cannot gain traction in their career. Lack of recognition for high performing employees. People are nice to work with so actual working conditions are pleasant. Respect for work life balance.
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5,0
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Great company with lots of opportunities to learn and advance.

Offers flexible work hours. Very collaborative work environment.


Good compensation with reward incentives.
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3,0
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Been there for 4.5 years. I really like my team and the work itself, but the pay is below market. They are also going through some cuts at the moment.
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2,0
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Work life balance can be a challenge at Sun Life primarily due to the focus on innovative change while also focusing on expense management. In order to maintain a good work life balance while working at Sun Life, it will be important to manage expectations and deliver results by tapping into the matrix organization.
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5,0
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Sun Life is a fast-paced company with lots of business units and lots of room to move around in. I thas competitive wages and has always been considered a reputable company.
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3,0
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Sun Life has a good culture. It is currently going through significant transformation that has caused some discomfort and a feeling of a lack of job security. That said, over the next several years it will become very well positioned for great success, and riding through temporary hardship will be beneficial to all.
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1,0
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Do not work here if you want some peace of mind. Management is selfish and works on favouritism. people are not given a scope to learn. People are insulted and looked down upon. No work life balance or work from home. Very stressful environment to work with.
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4,0
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My time there was short, excellent atmosphere, Supervisors were amazing, training was provided and very informative and helpful for my position. Overall great place ro work.
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5,0
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Fast paced but good work life balance. Collaborative but demanding. Opportunity to grow and continue to learn. Promote education and health/ well being.
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5,0
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Sunlife is a wonderful place to work. Sunlife offers a great work life balance. Competitive salary. Many jobs have the flexibility of working from home. Offers a fair amount of vacation time to start and increases with years with the company.
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4,0
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This was an absolutely amazing opportunity. I simply wanted to be more than a 'glorified receptionist'. I did not like the 'pass the buck' feel that seemed to always be left with the members.
Points positifs
amazing hours, no weekends
Points négatifs
NA
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