Avis des employés pour Financière Sun Life - Lethbridge, AB
Intitulé du poste
Lethbridge, AB13 avis
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Changing from a physical location to a virtual work from home environment had its challenges for me. It was hard not being able to collaborate with colleagues as easily on a daily basis. But it was a job that one could be at home and work. I
Most of my coworkers called it "little Auschwitz " for a reason. Heavily micromanaged. Lots of favoritism shown by unqualified young managers. Little if any balance. If you require surgery...count on hearing about it for the rest of your term. The Lethbridge division was a joke. No job security. They give you a promotion one day and walk you out the next. No rhyme or reason for anything. USA workers did far less and got paid far more and got much more time off..acted like they owned us. Worst job ever!!! Stay away!!!
The day always ended
Everything while there sucked
The hours are great, the holidays are decent and the wage is decent. All around a great company to work for. My benefits I don't think can be beat and I love working from home
work from home
no room for advancement
I started out at Sun Life successfully and happy. I exceled in my first role and I was promoted just over 6 months after I was hired. In the Client Services role I worked independently but also relied on my team to continue to learn and keep up with the ever changing role. After a year they closed the office and transitioned everyone to work from home. The management team has removed several good resources from my grasp (can no longer ask peers for help, have to rely on an internal search engine) and due to the fast paced environment of a call center I did not learn as quicky as I used to. Management began to expect more from us without proper training and guidance for all learning types. I learn by watching and doing, and this was no longer available to me.
Benefits, annual salary, helpful peers
Unhelpful management, worked from home
Very secretive about Jobs future with selling Annuities, once informed closing Canadian office was strung along with closing date for over a year
this place was micromanaged. crummy wages but had great benefits as it is an insurance company. movement up is tough b/c there are so many people
American Holidays off and lunch after the season was done
had to work canadian holidays
I loved this job. The constant monitoring of all metrics sometimes got tiring but it made for achievable goals which was rewarding. The culture and my coworkers made what could have sometimes been a tedious job enjoyable. Honestly, had my division not been sold, I would still be there.
Work hours, salary, annual bonuses and raises, work culture.
Being tied to the phones, unable to give out personal extention to provice better customer service.
See above. You are given mixed messages about what they want you are to provide and how you are to provide it. They are constantly telling you to be customer oriented but the only people who move up say they did so when they stopped caring the customer and started caring about their future at Sun Life.
micromanaged to the second for breaks and lunches.
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