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Financière Sun Life
3,9 étoile(s) sur 5.
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Financière Sun Life - Avis

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Intitulé du poste
Lieu

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3,8Équilibre vie privée/professionnelle

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835 avis correspondant à votre rechercheVoir les 1 425 avis
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Environnement agréable

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L'avis le plus utile, sélectionné par Indeed
c est très bonne compagnie sauf que le salaire dépend uniquement sur les commissions donc c est stressant . j aime les défis par contre je cherche une sécurité de salaire aussi
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Chaos

It's been pure chaos since I started my position. Lack of communication from management is the biggest issue so far. Working remotely right now, got my equipment last minute. I couldn't get logged in to start my first day, I had reached out to my leader with no reply. The one screen they gave me didn't work, and it took 3 weeks for anyone to care. Training was okay. But then they just wasted time playing around the last few weeks and then threw us onto the phones. I feel like training needs to work, not the material itself, but the approach. Once on the phones you're basically left on your own to figure it out. We have a group chat, but rarely do the leaders answer our questions. We have floor support, but 1 out 20 calls you actually get someone. It's really hard being pressured to find the answers quickly, with very little support. Not worth the salary in my opinion.

Points positifs

work from home

Points négatifs

low pay, little support even though they preach that they're there to help
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One word stress

All they care about is being the first in the digital world , whatever it takes no matter how stressed their employees are ! Such a huge disappointment this company has become .

Points positifs

Flexible hours

Points négatifs

Too many to list - biggest one is lack of employees mental health
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Could be better

Management knows nothing about the business, we are understaffed, knowledge is not valued and we are grossly underpaid. Good place to start, bad place to stay.
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I miss Sunlife a lot

I did not know Sunlife was that great until I quit. My manager gave me hard times, my trainer was unqualified. Everything went wrong for me, but today I realize that I was probably just unlucky. Benefits were A-(FREAKING)-MAZING. The call center manager was more than more than more than fair. I just wish I had listened to him BEFORE quitting. If I could go back I’d be blessed. I messed that one up.

Points positifs

Clearly benefits. And the relaxed dress code.

Points négatifs

Employees were a bit cold.
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Too many jobs sent to India creating stressful work fixing their errors here

Pay is a joke. After 16 years there and being a high-achiever I am nowhere near what my peers working at other companies are making.Management says they want you to take time for yourself and use your vacation days, then make a fuss when you book the time off.It was better 14-15 years ago before they offshored many of the jobs to India. Now nobody knows what they're doing and my team is stuck fixing all of their mistakes when it's not even part of our job. Look elsewhere.

Points positifs

Work from home

Points négatifs

Fixing mistakes made in offshored jobs in India but no raise in pay
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Very demanding workplace

Do not apply if you care about work-life balance. Management will not ask you to work overtime, but workload is intense, and you do not have choice to work overtime without being paid.

Points positifs

Salary

Points négatifs

Work load and management
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Supportive Management & Excellent Workplace Culture

Management and advisors work closely and collaboratively for the wellbeing of clients. Lots of opportunity for growth within the company. Training is always available and technology/technology tools are always being updated.

Points positifs

Supportive Management, Pay, Benefits
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Great culture with great people

After working at the company for a few years, you can definitely see the inclusive culture and supporting peers you would expect from Sun Life. If you are looking for a work-life balance, this is the right company for you.

Points positifs

Great culture

Points négatifs

Average compensation
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Excellent training/ Commission based

I had interview with the managers, got selected and hired. They scheduled me to write an exam to get my LLQP license without asking me my availability. I passed the exam, scheduled many appointments with the clients with my immediate manager. Acquired new group insurance and wealth and other businesses. Didn’t pay me a penny and when i quit, they didn’t give me any information on what to do with my LLQP license to keep it active. Poor management with excellent training.

Points positifs

Excellent training

Points négatifs

Commission based and no advancement opportunities
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Emplois et carrières chez Financière Sun Life

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Life insurance not most financial forward products n

Self employment as insurance salesman good training and ok products. Not true self employment they still can end contract anytime and force sales minimums. n

Points positifs

Good brand

Points négatifs

insurance
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Great environment

Its a nice culture and they really care about their employees. A great place to work. Its been a wonderful fit for me and lots of opportunity to move around.

Points positifs

Flexible work arrangements

Points négatifs

None that I can think of
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Great place to work

Been a great company to work for, for 30 years. Can still work from home during the world pandemic. Flex time has been good for a single mother. Sun Life has taught me a lot over the years.

Points positifs

Steady hours

Points négatifs

Small salary increases yearly
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Supportive and fun

The work culture was like nothing I had ever experienced. Very friendly and inviting. I learned a lot about disability case management principles.My management was great!I felt the onboarding and ongoing training and development has a lot of room for improvement, which they are working on. The central case management software is also terrible but is also being completely redone.

Points positifs

a lot of paid time off, amazing mental health coverage

Points négatifs

no formal performance reviews or clear guides on how to improve
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Une excellente entreprise pour laquelle travailler

Un cadre de travail collaboratif et motivant c'est dommage que le salaire ne soit plus motivant au fil des années.
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Overload of work not paid and not rewarded

Great salary and benefits but no loyalties from the company. Over stressed environment with no proper trainings nor support from managers. You have to be able to find your way around to train and be productive.

Points positifs

Good benefits

Points négatifs

No loyalties
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Sun Life above all

The Sun Life career network is described to applicants as self-employment.This is the first lie. While it is true that the career offers a lot of autonomy over various aspects of the job, the management team will always be behind you to find out what you are doing, and if they deem these insufficient they will quickly become harassing.Recently, some regions no longer have a financial center, forcing applicants to make arrangements and obligations on their own, without Sun Life having to worry about anything.They have a good game. Resources, money, employees and etc, but Sun Life asks advisors to represent the banner well when the interest to do so is very low.Short-term commissions are lower than elsewhere. The fees are higher than elsewhere as well.Compensation and commissions are very complex and there are regular errors. Makes me think it's designed with the goal of stopping a full understanding of real pay.There are a lot of people in the hierarchy who are not honest. Be careful not to rely too much on them. After all, if you ever need support or whatever, it will be Sun Life first.Promises, promises and more promises, but at the end of the day, those promises are rarely delivered.In your beginnings they will be sympathetic, compassionate, available, but at a certain point things turn out so you have no choice but to listen. Clients are owned by Sun Life. So in your beginnings, you have no leverage, it is always Sun Life that will have the big end of the stick. They will make you do things you don't want and you will have no choice but to listen, because you - 

Points positifs

A certain professional freedom

Points négatifs

A lot
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Unhealthy work environment

The work environment is highly toxic and it depends on who you know. HR is not independent in handling reported cases of manager mentally “abusing” staff even with supporting evidence. The executive leadership has been campaigning mental health at workplace this year, but none of it is enforceable. Manager has the power and sole authority to be unreasonable in their ask of you. For example, making it impossible for you to take time off to the point of you having to forfeit your allotted vacation days and using performance evaluation as the leverage. HR does absolutely nothing but work for the management.

Points positifs

If you are connected to the right people in the company, you can get away with high compensation and not having to do any work.

Points négatifs

Scapegoating culture
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Sr. Management was so out of touch with staff and created an environment of fear. Morale was terrible.

Very disappointed at the way management did not support staff and created fear amongst staff. Compared to competitors Sun Life is far from employer of choice as they claimed to be. Sr. Mgmt action did not live you to their word. What they preached was not supported by their actions.

Points positifs

Decent pay

Points négatifs

but not worth putting up with the feeling of fear walking into work every day
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Horrible place to work

Management doesn't care the staff bully and HR won't do a thing but get you firedNot a great place to work not appreciated for working extra and on top of all that they find any excuse to not promote
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Moderate pace, interesting work

Overall supportive environment and plenty of opportunities for lateral moves to expand business knowledge / exposure. At times older systems can be hindrance for new projects but that's typical of large FS.
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Note globale

3,9

D'après 1 425 avis
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Notes par catégorie

3,8Équilibre vie professionnelle / personnelle
3,7Salaire / avantages sociaux
3,4Sécurité de l'emploi / évolution de carrière
3,5Direction
3,7Culture d'entreprise
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