SUMMIT TOOLS - Avis

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4,0
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Culture d'entreprise
Hard work + accountability can get you far....
Purchasing Assistant (Ancien employé) –  Burnaby, BC1 octobre 2019
Yes, you have to work hard and put in the hours.
Yes, you are held accountable for your duties.
Yes, you could be *gasp* critiqued.
BUT, this family owned and operated company has an amazing heart, and they truly care for those employees who take pride in the work they do. There are many long-term employees throughout all departments, and they are treated as family. They pay above average and are willing to promote within the company. Its mostly a friendly, professional, fast-paced atmosphere.
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1,0
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Horrible and the most toxic place to work at
Cashier/Customer Service (Ancien employé) –  Burnaby, BC28 juillet 2019
Avoid spend your time with this company.I was working there as a cashier, they dont give proper training to employees and they want you to know everything in 2 days without proper training. The person who trains the cashiers has no leadership, owner look is a racist and not helpful, this company does not value employees and treat them as a robot, the work environment is hostile and cashiers culture is terrible too much gossip.
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1,0
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Bad management
Employee (Ancien employé) –  Burnaby, BC12 juillet 2019
An entry-level employee has to cover managers' faults, in other words, managers don't take responsibilities for their faults. They micro-management everything even though your personality and style work working.
Points positifs
No
Points négatifs
Bad management with low salary and high volume of work
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4,0
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Comfortable Office Job
Office Worker (Employé actuel) –  Burnaby, BC2 juillet 2019
So far it's a great entry level position straight out of university/college. I've been allowed to develop skills I didn't learn in school and progress towards a career I hadn't considered.

A lot of assigned tasks are repetitive and easy to manage even when time consuming. There are few changes in the schedule, which can get a little boring. So going to your manager is encouraged to ask for tasks that need assistance, the office is pretty small it's easy to help out in other departments.

At times you do need to hunt down managers for information and training especially when new. They tend to leave you to your own devices which can be a blessing and a curse.

Coworkers are friendly and easy going. No complaints with the office staff.
Points positifs
Full time hours, no evening, no weekends, Sky Train
Points négatifs
Deadlines, some boredom
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1,0
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Worse place to work
Sales Associate (Ancien employé) –  Burnaby, BC18 juin 2019
I don't recommend anyone to work for this company they are used to use people and then fire then without justification; they treat employees like a robot, you can't not go to washroom, just in your 30 minuts break time, poor management, environment is very tense, people are just stressed and working under pressure, cashier position is good but they want to be very fast, so they dont care much about customer. On sales you can make good money but atmosphere is terrible.
Points négatifs
Full time
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1,0
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Avoid working at Summit Tools
Head Cashier (Ancien employé) –  Burnaby, BC14 juin 2019
You're always expected to clock in and start work 10 mins early, but don't get paid for it. If you clock out 1 min early, they deduct 15 mins of pay. They don't provide any training, and will fire people if they do not like them. Work culture and management team is horrendous. Owners do not like anyone making any sort of decisions without their consent. No place to grow within the company. Always negative vibes from employees about management team, as they don't care about their employees.
Points positifs
Salary, employees are nice
Points négatifs
unpaid work, rude management
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Réponse officielle de SUMMIT TOOLS
17 juin 2019

Thank you for taking the time to provide feedback on your experience with Summit Tools.
I would like to address the payroll concerns you had, as they do not reflect the approval system used. All hours are approved on a quarterly basis, if clocking in at 8:01 for an 8:00 shift there are no deductions until you are later than 5 minutes which is then a 15 minute deduction. The same applies to clocking out early, no deductions occur if you clock out at 17:42 for a shift that ends at 17:45.
Furthermore, if your hours appear irregular then payroll inquires with management to make sure no unjust deductions occur, such as forgetting to clock back in after a break. Overtime forms however must be submitted to management and signed off on before being submitted to payroll.

5,0
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Growing company
Front Staff (Employé actuel) –  Burnaby, BC26 mai 2019
This store has been changing a lot in a really good way, the management team works to make everything run smoothly and consistently. Everyone in the store works together as a team. Lots of effort to get along together through dinners after work
Points positifs
Great staff, great management
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1,0
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1 étoile
Merchandiser/sales/warehouse shipping receiving (Ancien employé) –  Kelowna, BC4 avril 2019
1,0
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Terrible Company To Work For
Store Manager (Ancien employé) –  Burnaby, BC23 février 2019
This company has some of the worst turn over I have ever seen. They use people and then get rid of them in the slow season. It is a poorly managed company with terrible culture.
Points positifs
Good Pay
Points négatifs
Poor Leadership
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1,0
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1 étoile
Cashier/Customer Service (Ancien employé) –  Burnaby, BC4 décembre 2018
1,0
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1 étoile
Senior Sales Associate (Ancien employé) –  Port Coquitlam31 octobre 2018
5,0
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Industry Leader
Office Assistant (Employé actuel) –  Burnaby, BC9 mai 2018
Progressive company that is a true industry leader. I am always amazed at the aggressive pricing and generous stock levels. Great coworkers and learning every day. Glad I chose to join Summit Tools.
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5,0
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Excellent place to work and grow
Office Clerk (Employé actuel) –  Burnaby, BC4 mai 2018
I have been working with Summit Tools for over a year now. All this while, I have learned a lot and I can see my self growing daily with the company. The Company is progressive and that's the best part. You and your career do not stop at an organisation where there's scope and a lot to learn.

Notion that applies "Excel to Prevail"
Points positifs
Growth
Points négatifs
Too much Sternness
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5,0
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Great place to work
Store (Employé actuel) –  Burnaby, BC29 mars 2018
I have been working at Summit Tools for a few months now and I have really enjoyed it so far. The Burnaby location is a good place to be if you are motivated and a hard worker, the company and the customers require the employees to work hard and be knowledgeable, which is a good match for me and my tool experience!

Aside from the job, I really like my co-workers, they make the job enjoyable and the culture in the store is really great. There is always lots going on that keeps the staff and managers busy, but I always feel like they have time to help me and answer my questions.

One of the best things about this job is that it is full-time, which isn't always easy to find. Another plus is that the pay is good and there are benefits available after six months.

The only downside is that you have to work Saturdays, so you don’t always get two days off in a row.
Points positifs
Fun co-workers, full-time hours, good pay
Points négatifs
Split weekends
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2,0
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2 étoiles
Picker/Packer (Ancien employé) –  Burnaby, BC6 mars 2018
1,0
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1 étoile
Customer Service Representative (Ancien employé) –  Burnaby, BC25 février 2018
1,0
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1 étoile
Cashier and Customer service (Employé actuel) –  Burnaby, BC19 février 2018
1,0
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Cheap and unprofessional
Reciever (Ancien employé) –  Burnaby, BC22 novembre 2017
Pretty bad company to work for unless you are a fresh highschool student. Anyone with actual experience will feel underappreciated and underpaid. While a few workers get favoritism from supervision and do jack all day long.
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2,0
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2 étoiles
Repair Technician (Ancien employé) –  Burnaby, BC20 septembre 2017
4,0
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A Transformative Organization
Office Admin (Employé actuel) –  Burnaby5 septembre 2017
The company is well established in the Tool and Hardware industry. Even though I work in the office, I can't help but notice the excessive foot traffic in the store, on a day to day basis that makes the overall business successful.
Management provides strong direction to ensure all work gets done in a timely fashion. The most enjoyable part of the job is knowing that my efforts contribute to the bigger picture and helps deliver on organizational and departmental goals!
The culture is something that is continually improving which allows me to confidently state: I am a proud Summit Tools employee :)
Points positifs
Great place to work, lots of tool industry exposure and knowledge gained
Points négatifs
You have to be self motivated to thrive
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2,5
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2,9Équilibre vie professionnelle / personnelle
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