Stream est une compagnie de téléservice qui m'as permis de vivre une expérience professionelle pleine de succés et d'apprentissage surtout l'apprentissage d'une nouvelle technologie concernant les imprimantes Laser.
J'aimerais aussi dire que les Call Center en général nous aide à mieux intégrer un nouveau monde de technologie et de mieux connaitre comment s'intégrer dans un nouveau professionnel.
I enjoyed my time at Stream Global I worked as an inbound CSR and enjoyed helping customers. The management team was positive and made work fun. Unfortunately the pay was very good and I had to move on to make more money.
I was hired to do tech support for Road Runner internet. I did that contract for a couple years till it closed up and went to a new center. They tried me on Hewlitt Packard. In that contract I did tech support and sales. I did not succeed in that position as it was rather high stress, But it taught me alot about supporting printers.
this is just another call center job. can be good pay if you sell to customers during support calls. this job was okay but little room for growth. would return to position if ever looking for "in-between careers job"
Stream was a decent place to work. I Met a lot of good people there and enjoyed working with friends. night shift sucks but day shift is busy and some of the expectations are unrealistic if you want quality customer service.
If you like working in customer service this place is for you. The management were very good at their jobs. This place is very much performance based so the harder you work you more you get out of it and the better hours you get.
Stream i found to be not very flexible with my life a the time. I was pregnant and found it hard to get any time off to book doctors appointments. I found that they were very willing to help you learn things if you didn't understand something. Co-workers were fantastic people and i got along with everyone of them on my team.
The job had little to no benefit other than the paycheck. The stress to sell on a consistent basis, was Ad nauseam for the customer and the attempts could bring about terrifying results for some who were unprepared for the backlash.
Managers are amazing and help you when needed. Help with doctors appointment set up and are a family based company. There are full time hours which is a benefit and the dental and medical benefits are fantastic.
They train you very well, once your on the job it takes a little to get used to but a very supportive team players. Logging the calls accurately and swiftly takes some getting used to but really easy once you get the pattern down.