Avis des employés pour Technical Support chez Stream Global Services
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Technical Support33 avis
33 avis correspondant à votre rechercheVoir les 1 383 avis
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Stream Global Services is like a prison, no human feelings inside of this Company, just a perment sentiment of panic and stress among people working there. A very bad management, every day rules are changing, creating chaos, confusion and making the goal of meeting the expectation of the company almost imposible to be reached...Poor salary,etc...
Solve technical problems while being held to high, nearly impossible to reach goals. Stream will hire anyone who can Google search the mayor of Toronto, so co-workers can be almost any Joe off the street. The hardest part of the job is working up the will to go to work, and saying no to voluntary time off. The most enjoyable part of the job is receiving a pay cheque, and reaching the end of your shift.
No physical work involved.
Customer expectations are way to high. Same with management.
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t'was very good there.. its just their probationary period that is the worst from my experience... i wouldve loved to work there longer but unfortunately something came up and they werent flexible... even though i worked hard and did everything i needed to get those few days off
flexibility of hours
-answer calls and provide technical support for internet and software related issues-i learned how to troubleshoot and fix most common issues-management was great but tended to lack professionalism- coworkers were mostly friendly and helpful-hardest part of the job was dealing with customers that had trouble understanding the steps needed to take to fix issues-most enjoyable was the hours
not being able to be more hands on with the customer's computer
Wasted 5 years at the place. Compensation was poor, stress level's at the end we're off the chart. When I first started there it was a completely different atmosphere. It was fun, exciting, and got to learn a lot. Too bad the place has changed so much. Middle managment look stressed, you can see it in their eyes.
i lived right next door so no gas or car needed
stressful, if you don't hit your target you get written up and let go of. no job security.
I learned a lot from this job position, including technical support with cellular devices and wireless internet devices.my coworkers were amazing, very helpful and positive energy all around. The hardest part of my job was not being able to solve an issue due to the specific madate of my roll-but the most enjoyable part of my job was assisting people in many different ways and showing that positive thinking can make you acccomplish anything.
It was a friendly and fun atmospherei have learned a lot , including customer service experience and proficiency in using all office applications
no cons, i just wanted to move to a bigger city
They will provide you with minimum training required by the company you will be performing outsource duties for. This is often not enough training to be able to meet the performance standards you will be graded on.The pay is VERY poor. Stream Global Services has played the "poor economy" card as much as it can with regards to pay. If you are a phone agent there are NO PAY INCREASES! This is a company policy for phone agents. You can if you are lucky add to your pay through the bonus plan call "Pay for Performance" but that is not a long term solution.They have an attendance system the penalizes you for being ill.Stream Global Services is a reasonable place to work if you need a mindless job or want to regroup before finding something better
most of your time is spent working independently.
poor pay compared to the rest of the industry.
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