Stream Global Services
Avis des employés pour Account Resolution Specialist chez Stream Global Services
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Generic Call Center
Stream felt like most call centers, very warm welcome environment where you can find at least one person to become your lifelong best friend due to the sheer versatility of the people. That said, it is not a fulfilling job, and for that reason, I'm looking for employment elsewhere.
Repetitive and frustrating
During the five years I worked there, there was a steady decline in shift flexibility, support, and training, while there was a steady increase in workload. Employees were given progressively less and less time to file notes and review product or policy changes.
Booking time off in advance for important family events or to use the hundreds of hours of vacation I had accumulated was nigh impossible.
Employee satisfaction was low, few employees staying longer than 2 years.
Booking time off in advance for important family events or to use the hundreds of hours of vacation I had accumulated was nigh impossible.
Employee satisfaction was low, few employees staying longer than 2 years.
Points positifs
Friendly team supervisors
Points négatifs
long hours, poor support, very difficult to book time off