During the five years I worked there, there was a steady decline in shift flexibility, support, and training, while there was a steady increase in workload. Employees were given progressively less and less time to file notes and review product or policy changes.
Booking time off in advance for important family events or to use the hundreds of hours of vacation I had accumulated was nigh impossible.
Employee satisfaction was low, few employees staying longer than 2 years.
Friendly team supervisors
long hours, poor support, very difficult to book time off