Stream Global Services
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Avis des employés pour Stream Global Services - Glace Bay, NS

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Glace Bay, NS42 avis
42 avis correspondant à votre recherche
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4,0
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Good environment. It was my first professional job. I learned a lot . Both customer service and technical support knowledge. But salary wise bit low. No complain because it was my first job.
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5,0
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same good company to work for there fair good money I liked everyone I worked with management was great tls were knowledgeable I wouldn't mind working there again
Points positifs
same
Points négatifs
same
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4,0
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A typical day at work would start off with getting my computer set up. I was there to answer the customers requests, including activating services and up selling / offering sales. The job also required patience and being able to show empathy towards irritate customers. For the most part the supervisors were very helpful and willing to take the time to help sort out any issues that needed to be resolved.
Points positifs
If you hit enough sales you got extra earnings.
Points négatifs
Some of the supervisors could have been more involved in our daily job.
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5,0
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Was purchased and is no longer a company however was a wonderful place to work with great people and room to grow. Once purchased by Convergys the culture and atmosphere changed drastically and no longer became a place people wanted to work.
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5,0
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I worked or this company for 14 years. I truly loved the various different contracts I was on while working there. One of the best jobs I ever had. They also had the best Management Staff as well.
Points positifs
awesome benefits, great paople to work with as well
Points négatifs
there really are no cons to working there.
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5,0
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Always enjoyed working here. The management as well as the staff makes it a very good experience even though it can be a stressful job. I was very happy to work there while I was pregnant with my daughter and after my maternity leave.
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5,0
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It was a very supported and stress reduced work environment to work in. A great leadership structure in place to help all of their employees. That make your feel like you are wanted.
Points positifs
Upper level support
Points négatifs
Caring too much for their employees.
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4,0
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Too long ago to remember but I don't remember getting much enjoyment out of working here. Long hours, not flexible at all. They did provide free lunches from time to time though.
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1,0
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It was ok. It was seasonal for Christmas. Lots of work to do with little pay. No benefits. Management hired family members so other employees would get the bad schedules.
Points positifs
Customers
Points négatifs
Management
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2,0
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this company is a call-center. you were expected to answer calls and resolve issues very quickly and there was very little support. this job would not be one I would recommend to anyone
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4,0
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Days can be long as you spend almost your entire shifts sitting down. Fairly busy which keeps you energized and going throughout your shifts, shift bids.
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4,0
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I would definitely recommend Stream/Convergys to anyone that needs employment and is able/willing to sit in front of a computer, and answer incoming calls. They have all kinds of different contracts you can be a part of, and each one has it's own teams with a team manager that is there to help with anything, including somewhat personal matters. The staff cares a lot about their employees, though like ANYWHERE there are always a couple bad apples, so to say. You may not have your cellphone on the floor with u as it is grounds for immediate dismissal, along with call avoidance(hanging up/long calls on purpose). I am not really allowed to say any more, though it was one of the best places I had worked at, and hope to return again if the opportunity arises.
Points positifs
Thouroughly caring and understanding staff
Points négatifs
Stressfull most of the time, there are goals to meet, and cranky customers to deal with
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4,0
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A typical workday consisted in taking inbound calls from clients , Working with other professionals in a team environment as well as performing multiple tasks on an individual level.
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4,0
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It was pretty good actually, the managers and coworkers were friendly, the hours were fair and they you got help if you needed it but at the same time call centers are not for everyone and that people should be wary about that.
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1,0
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What I learned at Stream was alot , from the different contracts that we worked on. I have learned alot of communication skills, computer skills, team building efforts
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1,0
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everyday was pretty much the same.. learned a lot about computers.. as well as billing and ordering equipment through the company.. management were only doing there jobs but expected a lot from there workers and made it very stressful at times. all of my coworkers were great always got along with everyone. hardest part was they were not very family oriented.. such as I had to cancel a lot of appointments because couldn't get the time off. they had great benefits almost full coverage...
Points positifs
great benefits and great people to work with
Points négatifs
long hours
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5,0
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a typical day at work would be arriving on time or early if possible , answering the phone and helping customers with any issues. I learned a lot , dealing with irate customers in a Successful manor , using more then one program on the computer at the same time, Management is great they always do their best to help you in any way they can , they will work with you to the best of their ability. Co-Workers are amazing they are very friendly and will help you with anything they can. the hardest part of the job would be dealing with irate customers screaming at you however you just have to remain clam and continue to do the best you can for them. the most enjoyable part of the job is helping other people with their issues.
Points positifs
helping customers and meeting new people
Points négatifs
none
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3,0
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Worked as a tier 2 technical agent to help agents and customers resolve technical issues. Learned how to be flexible and caring. Co-workers for the most part were an awesome group to work with. The hardest part was all the office politics. The best part was resolving issues people could not resolve themselves.
Points positifs
Medical
Points négatifs
No flexability in work hrs.
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5,0
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Working at servicom was great but the distance wasn't. I ended up getting a job at stream and going there instead. I didn't enjoy sitting down for long hours I would rather a fast paced environment
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2,0
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Solid employment for area. Could provide better compensation Provided flexible scheduling while attending post secondary school.
Points positifs
Flexible scheduling
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4,0
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Had hard calls but the work environment made the bad calls not so bad, Always had help when needed, awesome co-workers. At the time i worked on the Dell tech support for companies, i can't say anything about the other accounts that were/are at Stream.
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