Stream Global Services
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Avis d'employé sur Stream Global Services

A good company, just in an industry too advanced for me

3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
11 septembre 2012
I found myself falling behind the rest of the class in learning the job and the terminology. The company which we were representing wanted us to learn most of what we would need on "the floor". As a result, I found that the industry had changed drastically from what it was in my last exposure to Telecommunications. It took me three tries to pass the exam which would allow me to advance with the rest of the class to actually take customer calls. Getting to the floor did not make anything any easier for me, and the experience grew to be more and more frustrating all the time. As much as I tried to catch up with the others, I felt all the more weak and helpless as a call agent.Finally, I had to admit to myself that I was overmatched in this job, and needed a job where I could relate to people in a face-to-face scenario. The people that I worked with were nice, and management really did try to help me learn. But it just was not to be.
Notes par catégorie
3,0Équilibre vie professionnelle / personnelle
3,0Salaire / avantages sociaux
3,0Sécurité de l'emploi / évolution de carrière
3,0Direction
4,0Culture d'entreprise
Points positifs
nice people, good managers, a nifty cafeteria to eat in.
Points négatifs
not enough supervisors on the floor to help, too many other people in similar situations to me.
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5,0
Équilibre vie professionnelle/personnelle
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Sécurité de l'emploi / évolution de carrière
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11 avril 2017
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Call Centre Agent (Ancien employé) - Chilliwack, BC
Fair management. Great hours. I dont think this company is around anymore however. The pay was fair also gave raises regularly based on seniority and performance.
Points positifs
fun
Points négatifs
sitting for long periods
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5,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
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12 janvier 2017
Même poste
Call centre agent (Ancien employé) - Chilliwack, BC
They train you very well, once your on the job it takes a little to get used to but a very supportive team players. Logging the calls accurately and swiftly takes some getting used to but really easy once you get the pattern down.
Points positifs
Always learning
Points négatifs
Sitting all day
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1,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
1 juillet 2020
Même lieu
Case Manager (Ancien employé) - Belleville, ON
There is not enough words to describe how much I hates working at that terrible place. It was soul crushing. You are forced to stay on the phone constantly while you get called every name possible. You’re a dollar above the poverty line . So then it makes it hard to afford to go do anything else to leave to better yourself if it hadn’t been for my parents helping me, I wouldn’t have had the money to move.
Points positifs
The benefits were not bad.
Points négatifs
Every single day I was there.
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  1. A good company, just in an industry too advanced for me