Stream Global Services
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Stream Global Services - Avis

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Stream est une compagnie de téléservice qui m'as permis de vivre une expérience professionelle pleine de succés et d'apprentissage surtout l'apprentissage d'une nouvelle technologie concernant les imprimantes Laser. J'aimerais aussi dire que les Call Center en général nous aide à mieux intégrer un nouveau monde de technologie et de mieux connaitre comment s'intégrer dans un nouveau professionnel.
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There is not enough words to describe how much I hates working at that terrible place. It was soul crushing. You are forced to stay on the phone constantly while you get called every name possible. You’re a dollar above the poverty line . So then it makes it hard to afford to go do anything else to leave to better yourself if it hadn’t been for my parents helping me, I wouldn’t have had the money to move.
Points positifs
The benefits were not bad.
Points négatifs
Every single day I was there.
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We used to call Stream the Evil Empire. They lack compassion. If you don't have a family member die while you're working for them, it would probably be good for you. Otherwise, be prepared to work through your grief or provide a death certificate.
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Stream was an equal opportunity employer who strived to provide a work environment that was fair for everyone with structure and excellent Benefits. Their paid training program was excellent, and always evolving to ensure that the associates had exactly what they needed to do their jobs.
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They treat their agents well. I had a great time there. I would not change it for the world. I was really upset when I got better and found out they did not have my contract.
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same good company to work for there fair good money I liked everyone I worked with management was great tls were knowledgeable I wouldn't mind working there again
Points positifs
same
Points négatifs
same
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Was there for 5 yrs and loved it, the ppl I worked with were awesome... Made alot of Lifetime friends. Good place to start when working fulltime.. Many have stayed For years
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The management or owner really thought about it! The staff is their main focus. They make sure that staff are healthy and happy. Work is fun and challenging at the same time but all is great!
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When working at Stream i represented HP for the USA and took over 25000 call in that time frame fixing printers and computers issues while providing exceptional customer service for a fortune 5 company.
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this job was OK pay benefits not so good.. couldnt really get to know anyone always on phone.. customers a bit snarky. if you have patience good place to work.
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good starting position to learn how to build a customer service experience. the atmosphere isn't bad , people are ok. job training is good. leaves a lot to be desired in a call center environment
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Good environment. It was my first professional job. I learned a lot . Both customer service and technical support knowledge. But salary wise bit low. No complain because it was my first job.
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Stream SGS is a fast paced, ever changing environment keeps you engaged and active. Good growth opportunities for driven people. must have a good customer service base.
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A typical day at work would start off with getting my computer set up. I was there to answer the customers requests, including activating services and up selling / offering sales. The job also required patience and being able to show empathy towards irritate customers. For the most part the supervisors were very helpful and willing to take the time to help sort out any issues that needed to be resolved.
Points positifs
If you hit enough sales you got extra earnings.
Points négatifs
Some of the supervisors could have been more involved in our daily job.
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During the five years I worked there, there was a steady decline in shift flexibility, support, and training, while there was a steady increase in workload. Employees were given progressively less and less time to file notes and review product or policy changes. Booking time off in advance for important family events or to use the hundreds of hours of vacation I had accumulated was nigh impossible. Employee satisfaction was low, few employees staying longer than 2 years.
Points positifs
Friendly team supervisors
Points négatifs
long hours, poor support, very difficult to book time off
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This was a terrible place to work. Long hours, busy schedule, and we had to schedule bathroom breaks. Management was also terrible, most did not know how to manage at all.
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le suivit de la qualité de travail la monté en compétence
Points positifs
rénumération intéressante
Points négatifs
stréssante
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Worst place I ever worked poor management they are like a revolving door there managers lie and bully employees as well I was forced to be in a closed door room with two males that were verbally threatening me
Points positifs
Nothing
Points négatifs
Everything about the place
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and would never work for them again they changed your hours all over the place and it was very hard to handle a work and life balance. management was unable to do their jobs appropriately
Points positifs
none
Points négatifs
hours
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Everything is a lottery. you either win or you don't. You have to be sales driven. Pay is ok, most of the staff hate being at work, which can be stressful. A lady once had a heart attack while on a call and supervisors wouldn't let her leave. I wasn't cut out for it, maybe others are.
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Work schedule is not ideal for employees, as a single parent at the time, I had to constantly adjust my life out of work such as making sure I had child care in place to be able to work my shift.
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