Steve Nash Fitness World & Sports Club
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Avis d'employé sur Steve Nash Fitness World & Sports Club

Unexceptable customer service, greedy company, unprofessional staff, work drama/politics,

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7 mai 2020
Doesn't take care of great employees, so they all end up leaving.

Rude front desks, irresponsible head office, mediocre trainers, rusty old broken machines.


Poor management, constantly switching managers around all clubs.Management lack managing skills. Play favorism. Most of high management are hired in the US and transfered here


Upper management talk to you like you are 4 years old. Doesn't know anything deep about marketing and sales, all they know is yell at you when the number doesn't hit goal.
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23 avril 2020
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Personal Trainer (Ancien employé) - marine drive north vancouver
too much pressure for sales ,it is all about sales and dont care about health and exercise ,if you dont sale you dont have client , mostly sitting and taking on the phone to get the clients , I had some bad feedback from client , they were not happy when I called them.
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25 mars 2020
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Personal Trainer (Ancien employé) - Vancouver, BC
They pay you min wage, like actual min wage. for hours where you're at the gym "trying to get clients".

then once you get them to come in for an assessment (which you're still only paid minimum wage for) you have to present to them a standard presentation with slides and be a sales person (even though there's a sales team).. save yourself some time, work somewhere else.


they get you to pay for your own uniform (pretty common), buy your own business cards, you can only wear black pants and runners.


they take a third of your personal training session cost.


during the pandemic, they basically fired everyone that wasn't executive. and there was no compensation and they dont pay out vacation time.


working over 12 hours isnt uncommon and you'll only get paid for 6. some days you wont even come in. some days you'll only work 2 hours and best case, that's with clients, otherwise it's min wage. you have to clean up the gym and if you're a girl get guys hitting on you, if you're a guy then get other guys judging you for not looking like a bull on steroids. there's a reason the turnover rate is higher than the pastries in a bakery.


they only care about how much the company is making and if you're not making enough you could get fired.


you also need to sell supplements (even though they taste bad) and you need to know everything about them. if you dont hit the minimums for personal training AND supplements.


TLDR; expect to work ridiculously long hours, not get compensated for anything, basically working for a pyramid scheme company.
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26 mars 2020
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Anonymous (Ancien employé) - Richmond, BC
Treat your staff as people; they are not slaves or machines.

Take a look at the turnover rate; less than half a year, 20 talented ppl at Head Office left. You should know why.


There is minimal transparency. With no notice in advance, all staff were terminated by an email sent on Mar 23rd night. It quoted Covid 19, but we eventually knew the truth from Instagram that restructuring is the main reason terminating all staff, Covid 19 was just a perfect excuse. The comments were disabled within 2 hours as some insightful comments got noticed. Are you scared of people telling the truth?


It is a bit unfair to all those hardworking staff who sacrifice a lot of time to fix the poor system conversion, those dedicated trainers and those loyal staff who have been with the company for over five years.


Overall, there should be more transparency, and you should value your staff.
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