Stella Luna Gelato Cafe - Avis

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2,0
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A decent job, awful management
Cafe attendant (Ancien employé) –  Ottawa, ON26 décembre 2019
The job itself wasn’t awful, fast paced and occasionally fun. Co-workers (most) make it worth the experience. Owner was disrespectful and incredibly manipulative but kind at first. 10/10 would not recommend working here for that reason alone.
Points positifs
Employee benefits and discount
Points négatifs
Poor and disrespectful management
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1,0
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Easy Job, until you have to deal with the owner
Barista (Ancien employé) –  Ottawa, ON30 août 2019
At first glance this seems like an easy job, and it does have its benefits. Paid breaks, free meal and gelato, all the coffee you can drink, lots of hours. Scooping gelato and making coffee drinks is simple and the tips are a nice addition to wage. And the owner seems sweet as can be when you first meet her.
The trouble begins when you have to deal with the owner or her husband. Need something fixed? call her husband and don't expect anything more than duct tape as a solution.
Feeling sick? sick enough to go to the hospital or get a doctors note? The owner will tell you to get the shift covered or show up, she'd rather have a server with a fever than have an employee out sick. Call in sick to your shift? expect an email telling you how awful an employee you are or if you're lucky she'll scream at you over the phone.
Make a simple mistake? If it gets back to her you'll get a phone call at work and she'll scream at you over the phone.
Want to have a life outside of work in the summer? She expects everyone to put her business first even when she treats them like garbage.
Expect snide, condescending and passive agressive emails.
Expect the shedule to be remade multiple times a week as people quit.
When people give their two weeks she'll remove them entirely from the schedul, making the remaining staff short-staffed.
Watch out for the staff than turn to her with any shred of gossip they can manufacture to make others look bad.
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5,0
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Amazing experience
Server (Ancien employé) –  Ottawa, ON12 juillet 2018
One of the best jobs I ever had loved every minutes, coworkers were amazing, management team very understanding and the hours were very reasonable. Great experience
Points positifs
environment
Points négatifs
none
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4,0
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Fun and Social Workplace
Cashier/barista/server (Employé actuel) –  Ottawa, ON7 avril 2013
Stella Luna is a lovely and social place to work. Although employees must be prepared for hard work and a fast paced-often stressful-environment. The other staff members are fun and talkative. It is an ideal job for students as the management is family-based and sensitive to school work and exam schedules. The gelato cafe is out of control busy during the summer months so be ready for some long, hot, sweet days.
Points positifs
free lunch/dinner during shifts, staff discounts and monthly giftcards, family run and sensitive to personal problems
Points négatifs
family run often results in drama
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