I am sorry to hear you were unhappy in your role with Ste. Anne’s. Sometimes you have to take responsibility for yourself in a work environment and work with your managers to resolve concerns. It sounds like you did not make this attempt.
Some of your claims are incorrect and or distorted. As far as mental health goes, we have a very supportive Benefit program for mental health assistance that is easily accessible. Usually when somone is having stress affect their work life they do request some assistance from HR but I have had no such request from anyone in the Dining Room. We actually replaced our external gym program with an internal program where membership at Ste. Anne’s Gym and personal training are provided complimentary with our new on staff personal trainer. This allows us to cover off more staff and do so right on site. We did adjust several costly programs that made it difficult for us to achieve a sustainable business model. There was no one affected retroactively and there was a grace period. Our replacement program was always going to be based on the business numbers and will be launched when we are able to do so. I am not sure which long term staff you are referring to who left the company due to these changes. I do not have a single one who indicated this and recent departures from the dining room were not long term staff. Our change of Dining Room managers was due to a promotion, a maternity leave, a life changing situation and someone who left to run their own business. No one left due to job stress. Managers and Directors have an open door program which all staff are informed about on being hired. There is no reason why you could not have discussed your concerns before making a decision to leave our employment. I am disappointed you did not avow yourself of the other options available to you. moins
We are sorry that you did not understand the changes that were implemented by the Ontario government in 2019. We appreciate that the previous plan was more generous. Yes our spa rooms are purposefully set with a dim light for atmosphere and I realize this is very different than a salon where the lights are very bright. I have come to understand that a quiet soothing spa environment is not for everyone. The comments about the treatment rooms is not accurate since we have recently built new treatment rooms and renovated old ones. All air flow issues that once existed have been resolved. I am sorry that you did not feel you could come forward with your concerns before leaving us as you would have been made aware of the correct information.
The open door policy is broad based and if your own manager does not resolve your issues, you can go to any other manager and the owner to resolve your concerns. This is something the owner personally told you when you were hired. There is no company control over tax calcuations so I am unclear what your concern was about. All equipment is on a regular repair and replacement cycle once it is reported as broken. All treatment rooms were recently upgraded and a number of new treatment rooms have been created. Had you come forward we could have let you know when your concerns could be addressed. You are right that the job is secure.
It sounds like you were confused on where to take your concerns. I am always available if you would like to contact me at email@example.com