It's one of the best call-centre jobs that you can get around here. Salary is good for that field, benefits are good, and they are very flexible. Great job for a student or a retiree who wants to supplement their pension.
If you have a thin skin, you may have trouble, but its a good way to learn how to deal with difficult people. After I got the hang of it, I rarely had people stay upset if they started out that way.