Starbucks
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Avis des employés pour Supervisor chez Starbucks - Ottawa, ON

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Super busy and needs from employees to be able to adapt quickly to any situation to ensure customer satisfaction.. If you want a rewarding career in customer service dealing with awesome clientele then this is the job for you
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Réponse officielle de Starbucks
5 octobre 2020
Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you had a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
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i think Starbucks is a good experience for students, to developed their skills, to make friends and pay their bills. if they are interested people can grow in the company
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Réponse officielle de Starbucks
31 août 2020
Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you had a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
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Starbucks is a great job while in school. The employees there are supportive and the company heir from withing making it easy to grow with the company. Some location are high pace and I would not recommend for someone who can not cope in fast pace environment.
Points positifs
Free drinks
Points négatifs
Can be high pressuring
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It was usually busy. It was fun. being on bar is alot of fun but at the same time it can be stressful during rushes if you are not prepared or can't handle stress well. The store itself can be very needy. I find that because of that, alot of your time and effort is demanded which I find to be unfair. Because for most of us, this isn't a career job, and most of the time you are a student working there to make ends meet. So I found that it demanded too much. QASA is stressful, they need to chill. But to be honest in comparison to other customer service or food industry jobs that demand just as much, Starbucks is far better because they value their employees and there are great benefits such as free coffee beans, free drinks while working, good discounts and health benefits depending on how much you work.
Points positifs
Relatively great benefits
Points négatifs
Poor life and work balance, especially for supervisors!
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Réponse officielle de Starbucks
5 octobre 2020
Thank you for taking the time to share your feedback while working at Starbucks Canada. We are listening, and your feedback is invaluable. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
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Équilibre vie professionnelle/personnelle
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Culture d'entreprise
Work at Starbucks is fun and filled with new difficulties and accomplishments. On the job, you learn your strengths and weakness and learn to cope and adapt to new experiences. The workplace has always been diverse, and smooth sailing, but when difficult times arise, you have to be extremely focused to solve matters within Starbucks policies. the most gratifying part of my job is creating good experiences for regulars and new comers, learning their names and developing a good clientele.
Points positifs
the customers
Points négatifs
management
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Réponse officielle de Starbucks
23 octobre 2020
Thank you for taking time to write a review on your experience at Starbucks Canada. We care for each and every partner deeply and we are listening to your feedback. At Starbucks, we strive to create a positive experience for all partners (employees). If you do have any questions or concerns, please connect with your manager, keep up the amazing work!
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Pay is really low but easy to switch shifts and transfer if moving. Fast paced and high expectations but the training is not adequate. LOts of turnover, so many new people who don't know what they are doing.
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Réponse officielle de Starbucks
27 novembre 2020
Thank you for taking the time to share your feedback while working at Starbucks Canada. We are listening, and your feedback is invaluable. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
Équilibre vie professionnelle/personnelle
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Starbucks offers training of all their beverages through online and hands on training. Clear and instructive! Clear path for progression if desired with helpful and present management. Otherwise you are free to remain in your current position. Flexible work schedule as well as ability to work across different stores.
Points positifs
Rewarding
Points négatifs
Basic salary.
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Réponse officielle de Starbucks
13 octobre 2020
Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you are having a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). If you do have any questions or concerns, please connect with your manager, keep up the amazing work!
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Worked as a shift supervisor for 2 years and was miserable. The store could not afford an assistant manager so I was tasked with all the duties but a mere $1 pay raise. My responsibilities crept up %300 as I was in charge of : All store ordering, creating schedule, safe and cash counts as well as bank deposits, cleaning, serving customers, responding to emails, phone calls and inquires, running breaks and getting yelled at by angry customers while supervising a team of up to 7 people and serving upwards of 400 customers in a 4 hour period. The shifts were 5am one day and 11am the next making it very difficult to adjust to the times and my manager called in sick %80 of the time and provided no extra workers when promotions doubled our customer counts. Over worked and under paid , I have nothing good to say about Starbucks.
Points positifs
Free coffee, some nice customers
Points négatifs
angry customers, poor management / communication, impossible promotions with no increased staff.
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Réponse officielle de Starbucks
11 septembre 2020
Hi there,Thank you for taking the time to share your feedback while working at Starbucks Canada. We are disappointed you had a negative experience. We are listening, and your feedback is invaluable.At Starbucks, we strive to create a positive experience for all partners (employees). Our leaders at Starbucks care deeply and take this information very seriously. We have captured your comments and will share your feedback with the leadership team in your area to prevent this from occurring in the future. All the best with your next role, and we hope to see you again in our stores.