Starbucks

Avis des employés pour Supervisor chez Starbucks - Ottawa, ON

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4,0
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Great Opportunity
Supervisor (Ancien employé) –  Ottawa, ON16 septembre 2019
Starbucks is a great job while in school. The employees there are supportive and the company heir from withing making it easy to grow with the company.
Some location are high pace and I would not recommend for someone who can not cope in fast pace environment.
Points positifs
Free drinks
Points négatifs
Can be high pressuring
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4,0
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Fun workplace but stressful to find work-life balance
Supervisor (Ancien employé) –  Ottawa, ON11 juin 2019
It was usually busy. It was fun. being on bar is alot of fun but at the same time it can be stressful during rushes if you are not prepared or can't handle stress well. The store itself can be very needy. I find that because of that, alot of your time and effort is demanded which I find to be unfair. Because for most of us, this isn't a career job, and most of the time you are a student working there to make ends meet. So I found that it demanded too much. QASA is stressful, they need to chill. But to be honest in comparison to other customer service or food industry jobs that demand just as much, Starbucks is far better because they value their employees and there are great benefits such as free coffee beans, free drinks while working, good discounts and health benefits depending on how much you work.
Points positifs
Relatively great benefits
Points négatifs
Poor life and work balance, especially for supervisors!
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3,0
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easy and fun environment
Supervisor (Employé actuel) –  Ottawa, ON24 janvier 2019
Work at Starbucks is fun and filled with new difficulties and accomplishments. On the job, you learn your strengths and weakness and learn to cope and adapt to new experiences. The workplace has always been diverse, and smooth sailing, but when difficult times arise, you have to be extremely focused to solve matters within Starbucks policies. the most gratifying part of my job is creating good experiences for regulars and new comers, learning their names and developing a good clientele.
Points positifs
the customers
Points négatifs
management
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4,0
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Very accommodating
Supervisor (Ancien employé) –  Ottawa, ON27 juillet 2018
Pay is really low but easy to switch shifts and transfer if moving. Fast paced and high expectations but the training is not adequate. LOts of turnover, so many new people who don't know what they are doing.
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4,0
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Rewarding with opportunity for progression.
Supervisor (Employé actuel) –  Ottawa, ON9 mai 2017
Starbucks offers training of all their beverages through online and hands on training. Clear and instructive!

Clear path for progression if desired with helpful and present management. Otherwise you are free to remain in your current position.

Flexible work schedule as well as ability to work across different stores.
Points positifs
Rewarding
Points négatifs
Basic salary.
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3,0
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Good intermediate job, long unreasonable hours and no communication from management
Supervisor (Ancien employé) –  Ottawa, ON22 avril 2015
Worked as a shift supervisor for 2 years and was miserable. The store could not afford an assistant manager so I was tasked with all the duties but a mere $1 pay raise. My responsibilities crept up %300 as I was in charge of : All store ordering, creating schedule, safe and cash counts as well as bank deposits, cleaning, serving customers, responding to emails, phone calls and inquires, running breaks and getting yelled at by angry customers while supervising a team of up to 7 people and serving upwards of 400 customers in a 4 hour period. The shifts were 5am one day and 11am the next making it very difficult to adjust to the times and my manager called in sick %80 of the time and provided no extra workers when promotions doubled our customer counts. Over worked and under paid , I have nothing good to say about Starbucks.
Points positifs
Free coffee, some nice customers
Points négatifs
angry customers, poor management / communication, impossible promotions with no increased staff.
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