You need to come up through the stores to be successful at Starbucks, period. Processes are non-existent, and instead of giving, the company takes away - i.e. because Vancouver does not recognize Boxing Day, and Toronto does, and Vancouver recognizes Civic Holiday and in toronto it's not a stat, they have taken Boxing Day away from Vancouver as a holiday and August civic holiday for Ontario. Benefits are great if you are a barista, but as a manager in the office, not competitive. you must be passionate about coffee and the values, otherwise you will get called out. You cannot be authentic unless Starbucks values are your default values. Not an easy organization to maneuver, and the organization has no interest in fixing it, but now they admit it. Not an easy place to come in externally and unless you assimilate, you will not be successful - the organization admits they have high turnover in external hires. Start in stores, work up, and you will be successful at Starbucks.
Coffee tastings, bean stock, location
Senior leadership, tough to be successful as an external hire