Starbucks
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Avis des employés pour Customer Service Representative chez Starbucks

Intitulé du poste
Customer Service Representative47 avis
Lieu
Canada47 avis
47 avis correspondant à votre recherche
Voir les 44 120 avis
5,0
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Awesome Place
Lots of laughs, the team becomes a family. Management was very helpful. We learn fast, and excel. Benefits for full time is awesome. I recommend giving it a try.
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3,0
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Fast-placed but friendly environment
Learning the drinks was the most difficult part of the job, which comes with practice. Great job for coffee lovers. Morning and lunch rushes are busiest.
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5,0
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Amazing place to work
Starbucks is an awesome job Their benefits are incredible and the team you work with is amazing! Great resources, flexible scheduling, and fantastic growth opportunities
Points positifs
great management, great coworkers, awesome benefits, amazing work environment, incredible and thorough training
Points négatifs
none
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5,0
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Positive and very fun environment as well as productive
Starbucks is not a small company. Everyday was a fast paced - but very friendly and positive. I learned great customer service skills. Management was great. Fair and understanding to whatever situation was brought upon them. Nothing difficult or hard at Starbucks, they do anything to make you feel comfortable. The most enjoyable part about the job was connecting with so many customers and expanding my knowledge on that specific skill.
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3,0
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Fun place to work
fun place to work, everyone works well as a team
there is a lot of training so everyone knows what to expect and what to do. Shift supervisors are incredibly helpful.
Points positifs
free coffee every shift and 1 lb of coffee each week
Points négatifs
schedule is not consistant
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4,0
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Good job for students or those in need of flexible schedule
Salary is low but the job itself is fast paced and interesting enough.
Some room to advance. good benefits.

Very flexible schedule for students and if you luck out with a good manager you will very much enjoy this job
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3,0
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Great place to work if you are searching for Part-Time.
I enjoyed the fast pace environment and being on my feet.
Great if you are looking for part-time and if you are looking for a place to always stay busy.
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3,0
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Fun Workplace, Friendly Environment
While I was working here although it was for a short period of time. I learned some Costumer Service, as well as improving on my Communication Skills.
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5,0
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productive and fun workplace
I love working here as the staff is very friendly and it feels like home. It is fun working in Starbucks as we get to know many customers. Sometimes it gets stressful in the mornings due to long queues.
Points positifs
friendly staff
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5,0
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Worthwhile
I worked with this company for three years, during which I was able to developed foundation skills pertaining to customer relations, sales and marketing, task management, as well as cooperative goal setting.
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5,0
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Fun workplace
Benefits are over the top! Able to pick up shifts easily, and you work with the greatest people you will meet in your life! It has led me to meet amazing customers, and build friendships with my coworkers. Management is the best I have ever had
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1,0
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Coporate doesnt care about you
I had mono and was fired due to time off, you are underpaid and over worked, no benefits. No sick days, only unpaid time off. 10/10 would not recommend
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5,0
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Fun place as well busy. Every day learning new
Customers meet and great is my petion, love to talk with customers and help to my team. Like to learn more about definitely made drinks and like to serve as secret recipes
Points positifs
Application award
Points négatifs
Long hours
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5,0
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Great Working Atmosphere
Great place to interact with people and to know about their day. The co-workers are very helping and there is no rush to make things done just need to done it properly
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4,0
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Productive workplace with a fun atmosphere
It was great getting to know and build relationships with the regular customers. The management was typically good, but there seemed to be a high turnover rate of managers which made it hard to build relationships with them. The hardest part of the job was dealing with the relatively high rate of new employees coming in and leaving but as previously mentioned, the relationships built between myself and the customers was the best part of the job.
Points positifs
Customer relationships
Points négatifs
High turnover rate of employees
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4,0
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Fun workplace
While working at Starbucks, I was able to further my relational skills. It was very flexible with me going to school and having a social life. An amazing environment to work in.
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3,0
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Basic Customer Service job
It all depends on which store you work at. Some stores have a great vibe, but most are very clique orientated. Also depends on managers, they can be flexible with scheduling for students, but also take advantage of the young age their workers, and book them for multiple shifts at varying times of day, which screws with any sort of sleep schedule. Just like any other position in customer service, you have good customers and bad ones.
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4,0
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Great place to Learn Customer Service SKills
Great place to Learn Customer Service Skills, Enjoy the flexibility ,
Also a work environment that is high paced that will teach you the multitask skills.
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5,0
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One of the best places for a first/newer job!
The company has such an excellent way with working with baristas! I have worked in the customer service industry for a long while now and I was taught so much while working there! From dealing with a customer to extreme time efficiency it never is a dull moment!
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5,0
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fun place to work
Working in Starbucks was such fun and the time goes so fast. You can learn all kind of customer service as you are serving thousand to people every day. One thing is very important to clean you as you go.
Most hardest part of this job was clean up messy washroom and I enjoyed while working there the bond with the co worker.
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5,0
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Fun fast paced productive enviroment
A day at work started out with opening up the store, overseeing foodsafe requirements, ordering supplies, on the floor managing shift breaks, handling customer complaints. I learned how to manage a team of staff, be a good manager staff can look up too. I learned how to effectively take on responsibility of a superior and all the tasks and ups and downs that came with being a good manager.
The workplace was a fun environment where there is always room too grow. The hardest part was the hiring and letting go of staff. I have a bid heart and it was tough putting my feelings aside when i had too let go someone. The most enjoyable part was training and watching the staff learn and grow to be a confident employee.
Points positifs
Discounted food, sampling the sweets, lots of coffee! Helping customers and making new friends
Points négatifs
Some days are up to 12 hours, getting up at 4am, Letting go of employees.
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Note globale
4,0
D'après 44 120 avis
5
17,3 K
4
15,4 K
3
7,7 K
2
2,2 K
1
1,4 K
Notes par catégorie
3,8
Équilibre vie professionnelle / personnelle
3,8
Salaire / avantages sociaux
3,6
Sécurité de l'emploi / évolution de carrière
3,5
Direction
4,0
Culture d'entreprise