Starbucks
Le taux de satisfaction est de 68 sur 100
4,0 étoile(s) sur 5.
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Avis des employés pour Customer Service Representative chez Starbucks

Intitulé du poste
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49 avis correspondant à votre recherche
Voir les 47 093 avis
Équilibre vie professionnelle/personnelle
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Working opening shifts at 5am was not the best, but having the ability to change my schedule according to my university classes was great. Loved the team I worked with.
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Réponse officielle de Starbucks
16 novembre 2020
Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you had a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
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Very diverse community and good benefits.Flexbile scheduling specially for those working student like me.The hardest part, as a part-time student is hard to get enough hours. The management is good in my location and really help me to learn more about the company. The most thing I enjoyed working in Starbucks is the community and the partners that I work with. We work together as a team and help each other in a daily basis.The most enjoyable part of this job is learning to make different drinks and serving to the costumers with satifaction.
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Réponse officielle de Starbucks
26 novembre 2020
Hi there,Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you are having a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). If you do have any questions or concerns, please connect with your manager, keep up the amazing work!
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Lots of laughs, the team becomes a family. Management was very helpful. We learn fast, and excel. Benefits for full time is awesome. I recommend giving it a try.
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Réponse officielle de Starbucks
21 septembre 2020
Hi there,Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you are having a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). If you do have any questions or concerns, please connect with your manager, keep up the amazing work!
Équilibre vie professionnelle/personnelle
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Learning the drinks was the most difficult part of the job, which comes with practice. Great job for coffee lovers. Morning and lunch rushes are busiest.
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Réponse officielle de Starbucks
9 octobre 2020
Hi there,Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you had a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
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Starbucks is an awesome job Their benefits are incredible and the team you work with is amazing! Great resources, flexible scheduling, and fantastic growth opportunities
Points positifs
great management, great coworkers, awesome benefits, amazing work environment, incredible and thorough training
Points négatifs
none
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Réponse officielle de Starbucks
21 septembre 2020
Hi there,Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you are having a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). If you do have any questions or concerns, please connect with your manager, keep up the amazing work!
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Équilibre vie professionnelle/personnelle
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Starbucks is not a small company. Everyday was a fast paced - but very friendly and positive. I learned great customer service skills. Management was great. Fair and understanding to whatever situation was brought upon them. Nothing difficult or hard at Starbucks, they do anything to make you feel comfortable. The most enjoyable part about the job was connecting with so many customers and expanding my knowledge on that specific skill.
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Réponse officielle de Starbucks
16 décembre 2020
Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you are having a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). If you do have any questions or concerns, please connect with your manager, keep up the amazing work!
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
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Culture d'entreprise
fun place to work, everyone works well as a team there is a lot of training so everyone knows what to expect and what to do. Shift supervisors are incredibly helpful.
Points positifs
free coffee every shift and 1 lb of coffee each week
Points négatifs
schedule is not consistant
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Réponse officielle de Starbucks
9 octobre 2020
Hi there,Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you are having a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). If you do have any questions or concerns, please connect with your manager, keep up the amazing work!
Équilibre vie professionnelle/personnelle
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Salary is low but the job itself is fast paced and interesting enough. Some room to advance. good benefits. Very flexible schedule for students and if you luck out with a good manager you will very much enjoy this job
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Réponse officielle de Starbucks
9 octobre 2020
Hi there,Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you had a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
I enjoyed the fast pace environment and being on my feet. Great if you are looking for part-time and if you are looking for a place to always stay busy.
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Réponse officielle de Starbucks
2 octobre 2020
Thank you for taking the time to share your feedback while working at Starbucks Canada. We are listening, and your feedback is invaluable. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
While I was working here although it was for a short period of time. I learned some Costumer Service, as well as improving on my Communication Skills.
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Réponse officielle de Starbucks
28 août 2020
Thank you for taking the time to share your feedback while working at Starbucks Canada. We are listening, and your feedback is invaluable. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
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Culture d'entreprise
I love working here as the staff is very friendly and it feels like home. It is fun working in Starbucks as we get to know many customers. Sometimes it gets stressful in the mornings due to long queues.
Points positifs
friendly staff
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Réponse officielle de Starbucks
20 janvier 2021
Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you are having a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). If you do have any questions or concerns, please connect with your manager, keep up the amazing work!
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
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I worked with this company for three years, during which I was able to developed foundation skills pertaining to customer relations, sales and marketing, task management, as well as cooperative goal setting.
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Réponse officielle de Starbucks
21 septembre 2020
Hi there,Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you had a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
Benefits are over the top! Able to pick up shifts easily, and you work with the greatest people you will meet in your life! It has led me to meet amazing customers, and build friendships with my coworkers. Management is the best I have ever had
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Réponse officielle de Starbucks
21 septembre 2020
Hi there,Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you are having a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). If you do have any questions or concerns, please connect with your manager, keep up the amazing work!
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
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I had mono and was fired due to time off, you are underpaid and over worked, no benefits. No sick days, only unpaid time off. 10/10 would not recommend
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Réponse officielle de Starbucks
6 août 2020
Hi there,Thank you for taking the time to share your feedback while working at Starbucks Canada. We are disappointed you had a negative experience. We are listening, and your feedback is invaluable.At Starbucks, we strive to create a positive experience for all partners (employees). Our leaders at Starbucks care deeply and take this information very seriously. We have captured your comments and will share your feedback with the leadership team in your area to prevent this from occurring in the future. All the best with your next role, and we hope to see you again in our stores.
Équilibre vie professionnelle/personnelle
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Customers meet and great is my petion, love to talk with customers and help to my team. Like to learn more about definitely made drinks and like to serve as secret recipes
Points positifs
Application award
Points négatifs
Long hours
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Réponse officielle de Starbucks
14 décembre 2020
Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you had a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
Great place to interact with people and to know about their day. The co-workers are very helping and there is no rush to make things done just need to done it properly
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Réponse officielle de Starbucks
11 janvier 2021
Thank you for taking the time to share your feedback while working at Starbucks Canada. We are listening, and your feedback is invaluable. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
It was great getting to know and build relationships with the regular customers. The management was typically good, but there seemed to be a high turnover rate of managers which made it hard to build relationships with them. The hardest part of the job was dealing with the relatively high rate of new employees coming in and leaving but as previously mentioned, the relationships built between myself and the customers was the best part of the job.
Points positifs
Customer relationships
Points négatifs
High turnover rate of employees
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Réponse officielle de Starbucks
18 décembre 2020
Thank you for taking the time to share your feedback while working at Starbucks Canada. We are listening, and your feedback is invaluable. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
While working at Starbucks, I was able to further my relational skills. It was very flexible with me going to school and having a social life. An amazing environment to work in.
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Réponse officielle de Starbucks
5 octobre 2020
Thank you for taking the time to share your feedback while working at Starbucks Canada. We are listening, and your feedback is invaluable. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
It all depends on which store you work at. Some stores have a great vibe, but most are very clique orientated. Also depends on managers, they can be flexible with scheduling for students, but also take advantage of the young age their workers, and book them for multiple shifts at varying times of day, which screws with any sort of sleep schedule. Just like any other position in customer service, you have good customers and bad ones.
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Réponse officielle de Starbucks
15 octobre 2020
Thank you for taking time to write a review on your experience at Starbucks Canada. We care for each and every partner deeply and we are listening to your feedback. At Starbucks, we strive to create a positive experience for all partners (employees). If you do have any questions or concerns, please connect with your manager, keep up the amazing work!
Équilibre vie professionnelle/personnelle
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Great place to Learn Customer Service Skills, Enjoy the flexibility , Also a work environment that is high paced that will teach you the multitask skills.
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Réponse officielle de Starbucks
11 septembre 2020
Thank you for taking the time to share your feedback while working at Starbucks Canada. We are listening, and your feedback is invaluable. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
The company has such an excellent way with working with baristas! I have worked in the customer service industry for a long while now and I was taught so much while working there! From dealing with a customer to extreme time efficiency it never is a dull moment!
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Réponse officielle de Starbucks
14 septembre 2020
Hi there,Thank you for taking time to write a review on your experience at Starbucks Canada. We are so thrilled to see that you had a great time working here. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.
  1. Customer Service Representative