I never thought I would like working for a big corporation like Starbucks, but I was pleasantly surprised by the general work culture and the day-to-day operations of the company.
I worked at the busiest location in Ottawa, so it could be stressful at times. The hardest part was dealing with demanding and impatient customers, but in general, the regulars were very nice people.
The company offers its partners amazing perks. By working about 20 hours a week, I was eligible for health benefits. I also got a full tuition refund of $995 (max. is $1000) for a course I took. The company also gives its partners stock options. Starbucks complies with labour laws to the letter, providing necessary breaks, vacation time, holiday pay, etc.
The best part of my job was the team I worked for. I had an excellent manager who genuinely cared about her staff, and my coworkers were all extremely friendly and hard-working. It felt like a big family, everyone supporting each other. Although this may vary from store to store, I picked up shifts at many different locations, and staff were generally pleasant and welcoming.
Overall, I had a very positive experience. I learned a lot about what it takes to provide excellent customer service. As a formerly very shy, introverted person, Starbucks really helped me break out of my shell and improve my people skills.