I applied as Store Manager, had 3 phone interviews with HR. She than offered me the ASM (Assistant Store Manager) position and telling me id be better off starting this off. (even though my past experience as Banquet Manager and Restaurant Manager wasn't enough to her, she told me Starbucks was totally different management). I than met with District Manager in person. Everything i was informed seemed positive and was looking really forward to it all. The benefit, the Perks, it was all good, but it was a huge distraction to what the job really was.
I was told i was first hired because of my past professional experience in dealing with customers/ guests, and my personality being so outgoing.
4 weeks training- 2 weeks barista, it was so fun and i learned so much.
2 weeks training as Shift Supervisor- a lot of work, it was still fun, but repetitive work in counting inventory, and they have a few added steps that waste so much labor work. i ended up being transferred to the actual store i was suppose to work, and become that ASM i was being trained for. when i started at the property, they started to RE-train me with everything i had already been trained on rather than starting to train and work as the ASM.
if you have past managerial experiences you will know what a manager is all about. The management position is not what you;; expect. The DM controls with fear, and it seems that head office has no trust in their stores.
through out my training i barely had the time to communicate with the customers, make the connections.
free lb coffee or tea a week, 30% off, when not at work on anything in store, free beverages during work, staff i worked with was amazing and friendly
mis-leading, pay was mediocre, amount of work is repetitive and more labour than should be