Avis d'employé sur Starbucks
Often stressful job with decent perks for entry-level positions.
Starbucks doesn't emphasize coffee, but customer service. Their main goal is to make customers enjoy themselves so they come back, but this often feels at the expense of the employees. The people they hire are often personable and good to work with, but many shifts feel understaffed for the demand, or employees aren't motivated to work hard, so it feels like you're often behind. But this does vary store-to-store, manager-to-manager. The benefits and employee discount make it desirable as far as near-minimum wage jobs go.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Réponse officielle de Starbucks9 septembre 2020
Thank you for taking time to write a review on your experience at Starbucks Canada. We care for each and every partner deeply and we are listening to your feedback. At Starbucks, we strive to create a positive experience for all partners (employees). If you do have any questions or concerns, please connect with your manager, keep up the amazing work!
It can be a fun place to work. You'll meet lots of great coworkers with diverse backgrounds and experiences. Management was okay, your hours are often random from week to week but the work/life balance is manageable. There is a lot to learn and you'll find it hard to adjust to everything and to the routines. They are cashier, bar work, food perper, and overall customer services roles that are difficult to manage during one shift. Customers are entitled and rude.
Free Drinks, Decent benefits, nice coworkers
Stressful work environment, low job security, rude customers
I love working at Starbucks, i get to know people, make friends even if they are just a customer, fun at work. There’s always new things, its exciting, its not boring, there’s always something you can learn.
I definitely enjoyed working for Starbucks, my only qualm was the type of employees hired that would then continue to work when they were not suitable for the position. Negative or ill prepared employees were the worst part for me, making working there a bit toxic. The customers were typical, the “Karen’s” were abundant, but the regulars were sweethearts who the employees (who cared) could welcome personally everyday. It’s like having work friends but they just drop in for a cuppa and then be on their way. Working at a drive-thru location meant it was always pretty busy and fast paced. Those types of shifts would only really go well with the right staff working. Your coworkers can really make or break your working experience and that goes for every job ever!
Benefits are stellar for only working 20hrs a week, fun far paced energy, regular customers make the whole experience enjoyable for both parties.
Toxic coworker mix, periodical poor management skills, lots of food waste
Réponse officielle de Starbucks9 octobre 2020
Thank you for taking the time to share your feedback while working at Starbucks Canada. We are listening, and your feedback is invaluable. At Starbucks, we strive to create a positive experience for all partners (employees). We hope to see you in stores again soon.