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Avis d'employé sur Starbucks

Fast-paced, dynamic and fun environment

5,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
17 janvier 2020
I never thought I would like working for a big corporation like Starbucks, but I was pleasantly surprised by the general work culture and the day-to-day operations of the company.

I worked at the busiest location in Ottawa, so it could be stressful at times. The hardest part was dealing with demanding and impatient customers, but in general, the regulars were very nice people.


The company offers its partners amazing perks. By working about 20 hours a week, I was eligible for health benefits. I also got a full tuition refund of $995 (max. is $1000) for a course I took. The company also gives its partners stock options. Starbucks complies with labour laws to the letter, providing necessary breaks, vacation time, holiday pay, etc.


The best part of my job was the team I worked for. I had an excellent manager who genuinely cared about her staff, and my coworkers were all extremely friendly and hard-working. It felt like a big family, everyone supporting each other. Although this may vary from store to store, I picked up shifts at many different locations, and staff were generally pleasant and welcoming.


Overall, I had a very positive experience. I learned a lot about what it takes to provide excellent customer service. As a formerly very shy, introverted person, Starbucks really helped me break out of my shell and improve my people skills.
Notes par catégorie
5,0
Équilibre vie professionnelle / personnelle
5,0
Salaire / avantages sociaux
5,0
Sécurité de l'emploi / évolution de carrière
5,0
Direction
5,0
Culture d'entreprise
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Avis similaires
4,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
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21 octobre 2020
Même poste
Barista (Ancien employé) - Camrose, AB
If you are disabled in anyway avoid working for Starbucks, the company doesn’t appreciate disabled workers of any kind. HOWEVER, it was a very fun job especially if you like to learn new things all the time, almost never boring, had a fantastic work “family”. Very sad I had to leave.
Points positifs
Free drinks on shift
Points négatifs
Extremely fast paced, stressful, not hearing impaired friendly
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4,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
21 octobre 2020
Même poste
Barista (Ancien employé) - Delta, BC
Fast paced , never a dull moment , a place where creativity and high energy is accepted . I really enjoyed working there because I like to keep busy and make people happy there you can do both !
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1,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
27 juin 2020
Même posteMême lieu
Barista (Ancien employé) - Ottawa, ON
Worknig at Starbucks was awful. The store manager constantly bullied me in front of customers, and would be condescending if I didn't complete tasks properly. I was never trained on the bar, or how to make any drinks, because management refused to take the time to teach me. My schedule was always don't incorrectly and my request for days off were never granted.

Having only worked there for a couple months, I did become a strong cashier because that's the ONLY position they would let me. I worked in a government building so whenever all the suits would go on break, they would rush into the Starbucks. The manager could never handle the stress of a full lobby, so she would just yell at people who weren't "fast-enough" for her standards
Points positifs
Free food and drinks at the end of shifts
Points négatifs
Crazy hours. Strict dress code (at the time), mean-girl culture.
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Réponse officielle de Starbucks
6 août 2020
Hi there,

Thank you for taking the time to share your feedback while working at Starbucks Canada. We are disappointed you had a negative experience. We are listening, and your feedback is invaluable.


At Starbucks, we strive to create an inclusive environment for all partners (employees). Our leaders at Starbucks care deeply and take this information very seriously. We have captured your comments and will share your feedback with the leadership team in your area to prevent this from occurring in the future. All the best with your next role, and we hope to see you again in our stores.