Avis sur Bureau en gros (catégorie Salaire et avantages)
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Canada1 315 avis
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After being with the company for 5 and a half years, I have literally held every position the retail stores offer (Sales/ Customer Service/ Receiver/ Copy Associate/ Technician/ Key Holder). The management team at my current location is tough but fair, and I wouldn't have it any other way. They let you know when numbers aren't great but will help coach you back up the ranks. I can't say the same for other locations. There is very little opportunity for advancement as positions are scarce, but if you become cross trained you can pick up a few shifts here and there. The pay is the big reason for the mediocre review. The benefits are great, especially considering I've had to use them. At the end of the day, I'm under appreciated, under paid, and over worked.
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It's nice having people who are friendly to work with. Though for the amount of time we have been left under-staffed you'd think they'd pay us more considering we still manage to achieve all of our sales goals. While they do offer what is called the "team bonus" it hardly amounts to much at the end of the day. It also doesn't help that some of the systems that they use are outdated to a point where it makes working even a challenge. They run their terminals off of computers that should have been left in the 2000's resulting in numerous slow-downs, and their kronos scheduling system is the worst. Constantly not working for mobile devices. I loved my time there though, I just wish they'd give us better compensation and better tools to work with.
I enjoyed my time at staples. I appreciated staples university online training program. It taught valuable skills about selling in the retail environment. Management always encouraged further training and product knowledge and development with kind and encouraging support. The only downside is the wage. It was minimum wage and the benefits, for part-timers were only okay. If you love helping people with technical support then this is the job for you.
I liked the job, but at the end it was a bit lazy. Just the same and same questions again and over again with almost the same salary as my first day with them.
Free launches contests cometimes
Don't go there if you expect a career. Staples only cares about sales numbers and turn over staff regularly. Employees who prey on customers to take their last dime are praised by upper management. Staffing hours are low but tasks are regularly being added on. All management and HQ seem terrified of losing their jobs and as such the comradeship in the company is almost nonexistent.
Working in the copy center was horrible. There was never enough staff and those on the floor and management were not copy trained. There was never enough help for when many people came in at once. A lot of the time costumers would get frustrated with me because I couldn't help them but as one personI can only help so many people in at one time. The management was never helpful. A lot of the time they seemed to think they were more superior and better than everyone else, that they didn't have to do any physical work and could just order everyone else around. There was never any consideration in that regard. A few people in my department had quit, and had given minimum two week notice but they were never able to hire anyone to replace them so they begged the associates to stay another week or two (one person had given 7 weeks notice and another had given three weeks). A bunch of the shifts had fallen onto me because of their inability to hire someone new. I never wanted more shifts, if anything I wanted less. I had made sure to tell management two weeks before both people left, that I wanted my availability changed to less days but when they finally left I was asked to change it and questioned on why I couldn't work certain days, even when before I had told them I'm going back to school. From what I know, as a part time worker the employer is supposed to work around the employee's schedule but that could be wrong. The work itself isn't hard but there can be a lot of difficult costumers and a lot of the time I can't do what they want. When I get a manager, most of the - plus...
If you're in high school I would suggest staples because of their flexible work hours, especially during the summer when it is back to school season when they need the most help. The wage and raises are not so good. Any other retail job would give better raises.
I have worked for Staples for over five years, I started out as a temp at Back to school one of the busiest times of the year for Staples. I started working Full Time hours with Staples but was never offered a full time position I was still technically a part time associate. I worked these full time hours for about two years and asked a couple times if I could be brought on as full time so I could get the benefits and have vacation time. I was never given the full time position I was asking for. I started to grow tired of the way they were using me as a full time associate but never seeming to want to give me the full time benefits. The work isn't too bad I worked shifts from 6AM-3PM they are long and we only get a half hour unpaid lunch and two paid 15 min breaks. I worked as a merch associate so I was responsible for putting out the stock when It came in and keeping the shelves full. I feel like there is nowhere for me to move in this position you have to be in a sales position for management to pay attention to you and allow you to get promoted and move up in the company. For Staples its all about the sales numbers and as a merch associate I hardly ever get any sales. The workplace culture is good they buy us lunch some days and they will even give people birthday cakes and will do summer and winter staff parties. The hardest part of the job is dealing with the lack of training I received. They expected me to work the cash when I had no training and cover the receivers position when I only had a few hours of training. This made the job really stressful for - plus...
Work enviroment is good
No oppertunity for promotions, Pay raises are based on individules sales preformence, Management can be rude at times
Morning starts off with an uninspired meeting run by one of the half witted managers. No praise for anybody who had a good day in sales just all about the "team" where next to nobody puts in a good effort. Thunder bay has been run by the absolute worst two managers in history. They are both liars and pathetic human beings. There is no work culture at Staples actually the less you do the better the managers only ride the sales associates who actually pull their weight. They love International students because of the wage subsidy the Canadian tax payers pay to cover part of there income. The best part was telling the managers to fist themselves and hope the store gets closed.
Working for Sphincters
Working for staples was perfect example of working for a large corporation the doesnt value you as an employee. Your hours are inconsistent schedule to schedule. The training was bare minimum from management. The supervisors never seem to talk to each other.
Working at staples was a feel good job. I loved helping people find what they wanted. A few months into working I was put into the technology portion where I knew absolutely nothing. I was never properly trained, so I had to teach myself. Supervisors were usually never to be seen if I had questions, they only butted in if I was in the process of a big sale where they would harass the customer on adding onto the already big sale. This would usually tick off the customer and ruin their whole experience. If you’re not going to properly train me, don’t come behind me and try to take over my sale. However, this doesn’t matter because there is not commission on sales ( no clue why ). After a year, I was awarded with a insane 15 cent raise, which awarded all my hard work. 15 cents does not make a difference, and is not what will make an employee want to stay. Overall, I had a decent experience working at staples, but management needs to change. Not saying all managers and supervisors were terrible, because I had a good relationship with a few, but to the others...
Good hours, great experience
Management, poor pay
Min wage job. You can never do well enough in their eyes to substantiate a raise. Hours all over the place so working in a second job is impossible. Never use them for a reference most management will give you a bad reference just to be spiteful.
Its a job
Retail, low paid, no advancement
The experience I gained from working here is what made it worth while. Having a chance to get more experience with Computer Repair and Software was my main goal and it delivered. A good starting job, but I wouldn't want to stay here forever. The typical day consisted of helping customers on the floor, putting out new signs and taking down expired ones, operating cash registers, putting stock on the shelves or in overstock areas, and for myself repairing computers with hardware or software issues. Management changed throughout my two years there. Certain managers were excellent to work with and very supportive, almost like family. Other managers and supervisors were lazy and overall not helpful, leaving you to clean up their mess. The hardest part of the job was dealing with the mess of the lazy managers and employees mentioned above would leave behind as well as dealing with customers that were very vocal. Keeping calm was essential to cooling down those situations, which I managed to get very good at. Overall Staples wasn't a bad company to work for. I got a lot of experience running the repair center, and it felt great to watch our tech center grow with the changes I made.
Tech experience, retail experience, not very physically demanding
Not the best benefits for regular associates
I learned a lot especially as an outside hire. The recent transformation of the company has led to many positive changes. A typical day would consist of checking metrics, seeing what goals we're meeting and who requires coaching where. Following that, there are a number of reports that need to be done to ensure protocol is being followed. I also need to check with any changes that have come in overnight and ensure the team is in the know. A number of hours are also spent on the sales floor ensuring the store is kept at very high standards, that stock levels are constantly met (reaching out to vendors when needed) and keeping it clean. Meeting our loyal customers and reaching out to connect with any new businesses in the area to see what we can do to create a relationship from which both parties benefits is a key part of the position. I also take part in the hiring process. I work closely with our technician and oversee work done on customers computers. The position itself is fairly demanding but also rewarding. I have learned a lot about both the company and myself over the last few years working here. The company has fairly good benefits and the workplace culture can vary from location to location, but on the whole, it's generally positive.