Bureau en gros
STAPLES Canada
3,6 étoile(s) sur 5.
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Avis sur Bureau en gros (catégorie Direction)

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Je n’ai jamais vraiment reçu de formation pour effectuer tout le travail que je devais accomplir, ce qui m’a amenée à démissionner après presqu’un an. Pas d’encadrement, d’aide ou de support.
Points positifs
Terminer tôt la fin de semaine
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Many of the managers are sexist and micromanage. I had a manager tell me I needed to “stop hitting on the tech guys” when my job directly interacted with them. Many employees are great and the work itself is okay. The company is very disorganized with some parts of the store but it is mostly a head office issue. Make sure you try and get a feel for the managers before accepting a position. Major anxiety going to work simply because of the manager.
Points positifs
Good employees, helpful employees, decent wages.
Points négatifs
Terrible store hours, bad management, unorganized store/corporate office.
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Management needs to take diversity training. There are daily comments of stupidity in meetings and men remain dominant. HR are very strict - it’s a helicopter culture - not a trust working from home. Employees work very long hours often through lunch - meetings are endless. The current merger is a mess - a lot of details are outstanding leaving teams with unnecessary stress. Communication is lacking and could reassure employees. Stores are disconnected from head office. There’s no allowance for equipment for at home employees. Even a year on employees are working at kitchen tables - Stapes sells the essentials but doesn’t look after it’s own team.
Points positifs
Salary is competitive, advancement opportunities
Points négatifs
Long hours, unreliable management, lack of communication, no working from home support
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The management just strings you along and tells you your important and says that you can be promoted to have "this" job and "that" job. Doesn't matter how hard you work or how long you've been there, or how many people's jobs you have to so including your own. Does not pay a fair wage. Way overworked and not compensated.
Points positifs
Good for resume
Points négatifs
Unfair wages, overworked, no support
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You really have to have the by in of your team. All GMs are different and you are healed accountable. It’s not. A bad job and there are evenings and weekends you have to work. Some managers will message you on your day off and some expect you to be always available. The more you know the more you do. Some hold associates accountable and others not so much. Some upper management listen and help and others may brush you off. All depends on who you get and they pay/stress isn’t always worth it.
Points positifs
Decent benefits, good vacation over time
Points négatifs
Stressful, pay
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Highly outdated inventory systems and computer hardware. Terrible internet speed to accomplish work. Stressed out staff because of ineffective management. Terrible exit plan for clearance merchandise. Staff not always treated well.
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This job will push you to sell and sell their plan ans services even tho you know they will never use it and/or they already have it with their credit card. Also the manager team will push you to sell more and more even if you fell you are steling from people. They don't care.
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Difficult to move the ball forwardUnderstaffed, in support departmentsManagement didn’t work as a teamUnproductive sales meetingsLack of interdepartmental cooperation
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I worked at the South Surrey / White Rock location and it was a really nice place to work. The managers were nice and actually treated you like an actual person/ equal rather then only talking to you to tell you to do something. Customers were decent and Managers backed you rather then the customer in almost all scenarios. They would only back the customer if you were only actually in the wrong. My team was also really amazing and I liked showing up to work because of who my coworkers were, we all always organized events to do together as friends. Overall amazing place to work even though Staples doesn't have good discount benefits for there employees. You will really like your team and managers at this location.
Points positifs
Amazing Manager and Team at this location
Points négatifs
Bad Discount
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Terrible management, does not value the employees, management is also occasionally rude to customers which was awkward. Sometimes they randomly keep you super late, even until 1am and get mad if you have to leave earlier than that despite the short notice. Their system is also setup such that you can barely do anything without asking management; you can’t even return something over 50$ without a manager’s code.
Points positifs
Nice break room and generally clean workplace
Points négatifs
During back to school they might keep you to midnight or more
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A lot of employees are jaded there, they don't really care about the team building or culture or common goals, or don't question the status quo. And all the management cares about is numbers. They don't really walk the talk.
Points positifs
A few
Points négatifs
A lot
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The only thing Staples cares about is metrics. Get so many customer emails, push for replacement plan sales which can be excessively priced based on the item, sell tech support subscriptions, oh, and don't forget to ask about signing up for the new credit card! The daily morning meetings before store opening make you feel like all the company sees in their employees is dollar signs instead of people.Hard to get break coverage because they are constantly short staffed, as well as 20-30 minute lineups for the tech and print departments at times because typically management schedules 1-2 people in each department. They're usually too busy doing manager stuff like standing at the door to actually help out. Don't worry though, if a customer walks up to your counter while you've turned away to do another task for a moment, they'll be sure to let you know you have someone waiting via the headsets. Need a manager to open the locked cupboard which contains rolls of receipt paper? Not a problem, that'll be a 5 minute wait for the single manager on the floor with keys to come over to assist.The only positive about working here is some of your fellow low level co-workers might be nice. If this sounds like something you'd enjoy, you might like working here.
Points positifs
Some co-workers are nice, proper breaks if you can get them covered
Points négatifs
Poor scheduling, high stress levels, minimum wage, ridiculous company policies, lack of hands-on training, high pressure for sales with no or very little incentive
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Managers would rather gossip and sit on their phones then support their staff you get promoted by being hot or an absolute jerk to the people below you, hard work is rarely appreciated. For a tech company they have some of the worst systems in places for associates and customers especially the print website making everyones life that much harder. Its clear that most of the changes sent down from home office come from people who have never worked a day in their life on the floor of a store
Points positifs
Great Coworkers
Points négatifs
Bad Mangment, Poor Structuring
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The company itself is great, however the management is not. I have attempted to call HR about my manager lots of times but ............................... nothing
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I have been working for Staples for over 15 years! The company has changed in the last 3 years after being purchased by Sycamore. No longer do they care about people! It is all about whether the RVP likes you, she has issues with anyone who has been around 10 years+. Work long hours and not appreciated. The retail managers have not received increase in 2019 or 2020, last year due to poor results and min wage increases this year due to Covid. 2021 will probably be another reason given by HR and Operations. The company needs to give its head a shake as they have been really good at driving away some really good managers over the last couple of years, perhaps that is the goal? If you want to be managed under a microscope and feel stressed out than this is the place for you! They no longer care about people, new philosophy is if you don’t like it leave we can replace you!
Points positifs
Nothing
Points négatifs
Everything
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Over all the experience was good. The sub ordinates were rude with the junior staff and share less knowledge with them. Where else, the senior management were cooperative but at end they would definitely listen to their permanent staff
Points positifs
Nice working environment, cafeteria was amazing
Points négatifs
Micromanagement
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Not worth it, support is not here. Will pretend to be there and when it matters they don’t help. Extremely high demands to meet sale goals and zero reward for doing it not even a real pat on the back
Points positifs
Good work life absolutely nothing else
Points négatifs
You need to do everything and no one cares or thanks you for going way above and beyond
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Corporate really needs to get out of the stores business, low hours, not enough staff, low pay, but good benefits. Management is horrible, Overall a great job for people just starting out or are still in school.
Points positifs
freindly staff, benefits
Points négatifs
no hrs for part time people
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I was caring for my mother, I was forced to work weekend. Ultimately I was given a choice to give the hours they wanted or leave. They even wrote the wrong reason in my employement record saying it was mutual, when it wasn't. After dealing with personal issues I had notify the ceo of major flaws that had happen at store levels, i was pushed out of the compagny for no good reason.
Points positifs
None
Points négatifs
hr will not care what happens in you're life, you have to have open availability
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Excellent Experience working with management and sales associate. Learning about business orientation of staffing and the Service associated with the situation.
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The management at Corporate has no clue what happens at store level. Corporate says they support the staff but they don't its all about the money. No one is ever held accountable for their actions. Don't believe them when they tell you that you can advance through the ranks in this company, simply not true.
Points positifs
nothing
Points négatifs
Retail
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