Avis des employés pour Senior Customer Service Representative chez Bureau en gros
Intitulé du poste
Senior Customer Service Representative6 avis
Lieu
Canada6 avis
Trier par
6 avis correspondant à votre recherche
Voir les 1 340 avisAvis en vedette
L'avis le plus utile, sélectionné par Indeed
very comfortable workplace
collaboration, curiosity and continues learning
feels like home
colleagues became family
competitive salary and great benefit package
Cannot recommend this company once was an awesome place to work now it's all about making 'stats' unreasonable stats. Impossible to please the managers.
Points positifs
pension plan, insurance
Points négatifs
shifts, work weekends, demands to hard to me met
Very high rate of employee s off on mental stress leave. New management making many decisions affecting work environment NEGATIVELY. MANY MANY COMPLAINTS AND LOGISTIC ERRORS, WEBSITE ERRORS, TRANSPORT ISSUES.... Stopping there. Stay away. Only attracive vecause of work from home but so many more opportunities for that now
Points positifs
Work at home
Points négatifs
Everything else
From logistics (transport) warehouse and website issues, many ongoing issues, for many years, cause many problems, however management does not have interest to fix things to improve business and be competetive with the likes of AMAZON
Currently senior associate in an ESCALATION/RETENTION department. Field and handle complaint calls and e-mails all day, train new associates, do call quality and case reviews.
After three years, the issues get worse and the company problems unresolved and customers are getting more and more aggressive and difficult to handle.
Points positifs
Work@home, benefits
Points négatifs
High Stress job, sedentary jos
Notez une entreprise où vous avez travaillé récemment
Partagez votre expérience pour aider d'autres utilisateurs.
it would have been better to work at Staples if they give incentives to their employees. work environment doesn't have a proper ventilation.
Voir plus d'avis sur Bureau en gros
Vous pourriez essayer :
- Senior Customer Service Representative