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Bureau en gros
Le taux de satisfaction est de 58 sur 100Inférieure à la moyenne
3,6 étoile(s) sur 5.
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Avis des employés pour Customer Service Associate / Cashier chez Bureau en gros

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Intitulé du poste
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Notes par catégorie

3,6Équilibre vie privée/professionnelle

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35 avis correspondant à votre rechercheVoir les 1 365 avis
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It has a great working environment

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L'avis le plus utile, sélectionné par Indeed
I like my job. I enjoy who I work with and for. We have a great work culture in my store. Its a fun place to work but when it's time to work you work. THE PAY SUCKS
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Terrible

Terrible management, does not value the employees, management is also occasionally rude to customers which was awkward. Sometimes they randomly keep you super late, even until 1am and get mad if you have to leave earlier than that despite the short notice. Their system is also setup such that you can barely do anything without asking management; you can’t even return something over 50$ without a manager’s code.

Points positifs

Nice break room and generally clean workplace

Points négatifs

During back to school they might keep you to midnight or more
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Worst place I have worked

The only thing Staples cares about is metrics. Get so many customer emails, push for replacement plan sales which can be excessively priced based on the item, sell tech support subscriptions, oh, and don't forget to ask about signing up for the new credit card! The daily morning meetings before store opening make you feel like all the company sees in their employees is dollar signs instead of people.Hard to get break coverage because they are constantly short staffed, as well as 20-30 minute lineups for the tech and print departments at times because typically management schedules 1-2 people in each department. They're usually too busy doing manager stuff like standing at the door to actually help out. Don't worry though, if a customer walks up to your counter while you've turned away to do another task for a moment, they'll be sure to let you know you have someone waiting via the headsets. Need a manager to open the locked cupboard which contains rolls of receipt paper? Not a problem, that'll be a 5 minute wait for the single manager on the floor with keys to come over to assist.The only positive about working here is some of your fellow low level co-workers might be nice. If this sounds like something you'd enjoy, you might like working here.

Points positifs

Some co-workers are nice, proper breaks if you can get them covered

Points négatifs

Poor scheduling, high stress levels, minimum wage, ridiculous company policies, lack of hands-on training, high pressure for sales with no or very little incentive
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management

I felt like I was treated poorly, for example, I was yelled at in front of other coworkers. I worked their for months and every day of worked I would not know what to do. there was little communicated and an uncomfortable environment.
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Good management, friendly environment

When I was working at Staples I enjoyed working and serving with my clusters because I am a people person!! Good management and good and safe working company!!!
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Yes a great group of workers

Servicing Customers, cleaning counters, putting stock away, printing sale signs. Great people to work with .Knew a few of the staff already. Courses on the computer on safety, promoting item, supporting different clubs or organization in the area.
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Staples is a great place to work specially for students

Staples is a great company to work and to learn at the same time . I have been part of the staples family for a while now and I have learned ally of new things and have great customer service experience
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Was not clearly given a reason why I was let go

I was not given a reasonable explanation explanation as to why I was being let go l honestly didn’t feel I was given a proper training I didn’t really feel comfortable at all around any manager when asking for help or having any type of question. I did feel uncomfortable at times to ask for help.

Points positifs

Cashier
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Great company to work in

Great environment and local management team. As a corporation it's transforming it's core business to stay relevant.
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a good job

the hardest part of the job is to sell guarantees for chairs and electronics, the reason why is it hard is that you have to have your own way to convince the clients to get the protection plan, it'll get better with time. Otherwise, its a very decent place to work.

Points positifs

long breaks

Points négatifs

long hours
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Emplois et carrières chez Bureau en gros

Customer Service Associate / Cashier positions
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Very funny work enviorment

Enjoyed all the staff there and was never a dull moment, helped and assisted any customer that needed help or guidance to the specific things they were looking for.
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A good job but ...

This is an amazing job. I have loved it as long as I’ve been here. However after 4 years of loyalty they are still unwilling to take me on full time. There is a revolving door culture with employees. Management won’t offer the job security and advancement that many people are looking for. Don’t work for staples if you want to advance your career because they won’t do anything for you there.

Points positifs

Good benefits and great co workers

Points négatifs

No advancement
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good place to work. stressful manager

The atmosphere of staples was stressful due to the manager always breathing down your neck. however good place to gain knowledge of being a cashier etc.
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fun place to work.

each department comes with a bit of different responsibilities so you have different things to do most shifts, definitely no risk for boredom! and you can find some things to do when its slow so its not a total snooze fest when slow. anyone can work in any department they want. you just get trained a bit in a few departments and whichever one you like the most can be your department as long as you are good at it.

Points positifs

flexible shifts for student, expectations are actually achievable, management very understanding, all the staff is friendly

Points négatifs

not enough hours in slow periods and they can go longer than expected, Benefits suck for part-timers.
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Fun Workplace

The managers are very friendly and understanding. The environment is very light and comfortable, which makes it fun to work there. However, they need more copy and print associates as it gets stressful at times when there is a lot of orders and only one person working.
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It was good

Good company to work for, the training process is very helpful and all employees are expected to be friendly and helpful. This business holds a high standard for their employees.
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The Love of Staples

Working at Staples was a great experience! I experienced many obstacles and learned great customer skills. The many things I won't forget about working at Staples, was the great staff members as well as the fantastic management crew... you could truly call us a 'work family'. Personally, I never would have left this job if it wasn't for the need of extra hours to bring in extra income.
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had fun there

I worked with great people and felt i could advance there my voice was heard with the company a downside was telling the workers about the daily quota it was a small buzz kill
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Good Retail Job

Very friendly and comfortable place to work. Learn organization, customer service, public, problem solving and communication skills. Very nice place to work, excellent management and staff.
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lovely workplace

made lasting friendships because of this job and met a lot of different people because of my position. Learned a lot about editing which is helpful for my field of study.
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Productive Workplace

I really really enjoy working with all the other employee's, the work place was good, managers were very understanding and hours were really amazing. Staples is probably the best work place I have ever worked in so far. I learned that patients is key and to never let a customer talk you out of something you said to get something better.

Points positifs

Good Employees

Points négatifs

Nothing
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Note globale

3,6

D'après 1 365 avis
5
361
4
440
3
347
2
127
1
90

Notes par catégorie

3,6Équilibre vie professionnelle / personnelle
3,1Salaire / avantages sociaux
3,2Sécurité de l'emploi / évolution de carrière
3,3Direction
3,5Culture d'entreprise

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