Bureau en gros
STAPLES Canada
3,6 étoile(s) sur 5.
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Bureau en gros - Avis

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Je n’ai jamais vraiment reçu de formation pour effectuer tout le travail que je devais accomplir, ce qui m’a amenée à démissionner après presqu’un an. Pas d’encadrement, d’aide ou de support.
Points positifs
Terminer tôt la fin de semaine
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Generally a stressful experience no matter which department, in technology people will harangue you for their own lack of informity, and even when you have a satisfying experience helping the one sane person you met that shift then you're obliged to push services they don't need or the corporate program that's being waved around this week. Could've been the good coworkers and single good supervisor that kept me there for a few years while finishing up at Algonquin, but looking back it was so much more stress than it was worth. I learned something about most everything from print to tech to aisles, but it was print that was the worst. No one appreciates the work that goes into that department, not managers, not customers. A thankless position without adequate pay or recognition. It was a supervisor kept that place running singlehandedly, and without him I would've quit as soon as I joined the Print Team.With the advent of Covid, social distancing and increased cleaning and face coverings became the norm. Well, I'll be honest, there was no time made available to clean. It was not the safest feeling in the world coming to work, where customers are not listening to guidelines, and then we aren't given the time to ensure we aren't getting whatever they have. That aside I wouldn't apply unless you're out of other options.
Points positifs
they pay minimum wage, better than volunteering right?
Points négatifs
Lack of ability to train, to organize and implement a retail experience, lack of ability to responsibly follow covid safety and cleaning procedures.
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Difficult to move the ball forwardUnderstaffed, in support departmentsManagement didn’t work as a teamUnproductive sales meetingsLack of interdepartmental cooperation
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It is good if you need a part time job or an starting point. After 4 months of full time Woking, they did not give any benefits and they called my job just a TEMPORARY CONTRACT.
Points positifs
Educated environment
Points négatifs
Distracted work and minimum wage.
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I worked at the South Surrey / White Rock location and it was a really nice place to work. The managers were nice and actually treated you like an actual person/ equal rather then only talking to you to tell you to do something. Customers were decent and Managers backed you rather then the customer in almost all scenarios. They would only back the customer if you were only actually in the wrong. My team was also really amazing and I liked showing up to work because of who my coworkers were, we all always organized events to do together as friends. Overall amazing place to work even though Staples doesn't have good discount benefits for there employees. You will really like your team and managers at this location.
Points positifs
Amazing Manager and Team at this location
Points négatifs
Bad Discount
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Terrible management, does not value the employees, management is also occasionally rude to customers which was awkward. Sometimes they randomly keep you super late, even until 1am and get mad if you have to leave earlier than that despite the short notice. Their system is also setup such that you can barely do anything without asking management; you can’t even return something over 50$ without a manager’s code.
Points positifs
Nice break room and generally clean workplace
Points négatifs
During back to school they might keep you to midnight or more
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A lot of employees are jaded there, they don't really care about the team building or culture or common goals, or don't question the status quo. And all the management cares about is numbers. They don't really walk the talk.
Points positifs
A few
Points négatifs
A lot
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The only thing Staples cares about is metrics. Get so many customer emails, push for replacement plan sales which can be excessively priced based on the item, sell tech support subscriptions, oh, and don't forget to ask about signing up for the new credit card! The daily morning meetings before store opening make you feel like all the company sees in their employees is dollar signs instead of people.Hard to get break coverage because they are constantly short staffed, as well as 20-30 minute lineups for the tech and print departments at times because typically management schedules 1-2 people in each department. They're usually too busy doing manager stuff like standing at the door to actually help out. Don't worry though, if a customer walks up to your counter while you've turned away to do another task for a moment, they'll be sure to let you know you have someone waiting via the headsets. Need a manager to open the locked cupboard which contains rolls of receipt paper? Not a problem, that'll be a 5 minute wait for the single manager on the floor with keys to come over to assist.The only positive about working here is some of your fellow low level co-workers might be nice. If this sounds like something you'd enjoy, you might like working here.
Points positifs
Some co-workers are nice, proper breaks if you can get them covered
Points négatifs
Poor scheduling, high stress levels, minimum wage, ridiculous company policies, lack of hands-on training, high pressure for sales with no or very little incentive
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Managers would rather gossip and sit on their phones then support their staff you get promoted by being hot or an absolute jerk to the people below you, hard work is rarely appreciated. For a tech company they have some of the worst systems in places for associates and customers especially the print website making everyones life that much harder. Its clear that most of the changes sent down from home office come from people who have never worked a day in their life on the floor of a store
Points positifs
Great Coworkers
Points négatifs
Bad Mangment, Poor Structuring
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Cannot recommend this company once was an awesome place to work now it's all about making 'stats' unreasonable stats. Impossible to please the managers.
Points positifs
pension plan, insurance
Points négatifs
shifts, work weekends, demands to hard to me met
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Every area of the store is different so I can only speak for the department I worked in which was Copy and Print. To be honest it was mentally exhausting. The amount of work that is expected of you with unrealistic goals and expectations. Like a small store is expected to make the same goal as a store twice the size with only half the foot traffic. There is little to no recognition or encouragement. It's very much a "look how other stores in your district are doing. Why aren't you as good as them. You have to do better" I consistently feel like I'm fighting head office over little things because they do not understand anything about Newfoundland. Don't get me wrong it's not all bad. The staff was great and they would have little fun days and events for staff. But they were few and far between.
Points positifs
Great Benefits, chance for growth within the company
Points négatifs
Low Wages, Mentally Exhausting, Unrealistic expectations in certain areas
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The company itself is great, however the management is not. I have attempted to call HR about my manager lots of times but ............................... nothing
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STAPLES in Saskatoon was a good place to work. The managers were pretty reasonable and I got along well with my coworkers. Sometimes it could be stressful, especially when dealing with impatient or irascible customers, or during BTS (Back to School) season. Also the wages weren't great--they started me at just about minimum wage from what I remember. But as I was only working part-time while going to school that was fine for me.
Points positifs
Good coworkers, managers, generally fun work
Points négatifs
Weird hours, pay wasn't great
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I have been working for Staples for over 15 years! The company has changed in the last 3 years after being purchased by Sycamore. No longer do they care about people! It is all about whether the RVP likes you, she has issues with anyone who has been around 10 years+. Work long hours and not appreciated. The retail managers have not received increase in 2019 or 2020, last year due to poor results and min wage increases this year due to Covid. 2021 will probably be another reason given by HR and Operations. The company needs to give its head a shake as they have been really good at driving away some really good managers over the last couple of years, perhaps that is the goal? If you want to be managed under a microscope and feel stressed out than this is the place for you! They no longer care about people, new philosophy is if you don’t like it leave we can replace you!
Points positifs
Nothing
Points négatifs
Everything
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Over all the experience was good. The sub ordinates were rude with the junior staff and share less knowledge with them. Where else, the senior management were cooperative but at end they would definitely listen to their permanent staff
Points positifs
Nice working environment, cafeteria was amazing
Points négatifs
Micromanagement
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Not worth it, support is not here. Will pretend to be there and when it matters they don’t help. Extremely high demands to meet sale goals and zero reward for doing it not even a real pat on the back
Points positifs
Good work life absolutely nothing else
Points négatifs
You need to do everything and no one cares or thanks you for going way above and beyond
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Staples is good company to work for if you are starting out your career. It is a company driven by processes and results. You will get all the tools needed in order to perform your duties.
Points positifs
Great spirited company, Freindly, you always have support with any and everything you need in and out of work.
Points négatifs
You always feel the pressure of having to do produce, Sometimes you feel your best is not good enough
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I was with Staples for about 6 years. In that time I worked at 2 of the stores. I was a cashier, aisles associate, technology associate and a technician, all without a lay raise. I was working for minimum wage the whole time. The companie's equipment barely works and is very out dated, there is next to no training and moving up in the company is a joke. But I worked with amazing people. I deem working there worth it just for the people. But it should very much be a temporary job. Its not a bad job to start with, there are definitely worse options but don't expect amazing pay. Or for the job to be fair.
Points positifs
Amazing staff.
Points négatifs
Pay is a joke.
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Corporate really needs to get out of the stores business, low hours, not enough staff, low pay, but good benefits. Management is horrible, Overall a great job for people just starting out or are still in school.
Points positifs
freindly staff, benefits
Points négatifs
no hrs for part time people
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I was caring for my mother, I was forced to work weekend. Ultimately I was given a choice to give the hours they wanted or leave. They even wrote the wrong reason in my employement record saying it was mutual, when it wasn't. After dealing with personal issues I had notify the ceo of major flaws that had happen at store levels, i was pushed out of the compagny for no good reason.
Points positifs
None
Points négatifs
hr will not care what happens in you're life, you have to have open availability
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Excellent Experience working with management and sales associate. Learning about business orientation of staffing and the Service associated with the situation.
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