Avis d'employé sur Bureau en gros
Worst place I have worked
The only thing Staples cares about is metrics. Get so many customer emails, push for replacement plan sales which can be excessively priced based on the item, sell tech support subscriptions, oh, and don't forget to ask about signing up for the new credit card! The daily morning meetings before store opening make you feel like all the company sees in their employees is dollar signs instead of people.Hard to get break coverage because they are constantly short staffed, as well as 20-30 minute lineups for the tech and print departments at times because typically management schedules 1-2 people in each department. They're usually too busy doing manager stuff like standing at the door to actually help out. Don't worry though, if a customer walks up to your counter while you've turned away to do another task for a moment, they'll be sure to let you know you have someone waiting via the headsets. Need a manager to open the locked cupboard which contains rolls of receipt paper? Not a problem, that'll be a 5 minute wait for the single manager on the floor with keys to come over to assist.The only positive about working here is some of your fellow low level co-workers might be nice. If this sounds like something you'd enjoy, you might like working here.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Some co-workers are nice, proper breaks if you can get them covered
Poor scheduling, high stress levels, minimum wage, ridiculous company policies, lack of hands-on training, high pressure for sales with no or very little incentive
Terrible management, does not value the employees, management is also occasionally rude to customers which was awkward. Sometimes they randomly keep you super late, even until 1am and get mad if you have to leave earlier than that despite the short notice. Their system is also setup such that you can barely do anything without asking management; you can’t even return something over 50$ without a manager’s code.
Nice break room and generally clean workplace
During back to school they might keep you to midnight or more