Avis d'employé sur Bureau en gros
Disconnect between Management and Sales
Difficult to move the ball forwardUnderstaffed, in support departmentsManagement didn’t work as a teamUnproductive sales meetingsLack of interdepartmental cooperation
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Staples is good company to work for if you are starting out your career. It is a company driven by processes and results. You will get all the tools needed in order to perform your duties.
Great spirited company, Freindly, you always have support with any and everything you need in and out of work.
You always feel the pressure of having to do produce, Sometimes you feel your best is not good enough
Working at Staples will feel like a chore once you get past training.TRAINING: Training itself, is a lot to take in but the trainer does try to add some fun to it. It is nerve racking the first time you deal with customers and are not 100% sure how to run the systems, but they do have individuals there to help you.After the first part of training is done, you are on the floor taking calls which is pretty straight forward but can get very repetitive.After a few weeks, you go back to training for Print and Marketing (Staples Copy & Print) which is more complicated. You are only able to see very basic information about customers orders. Anything more complex, you will need to reach out to CSHD (Customer Service Help Desk)Once training is done you are somewhat on your own (at least it will feel that way at the start) but the managers and supervisors are there at the start (If they tell you something once remember it, they will get annoyed if you repeat inquiries more than twice)SHIFTS: Beware of shifts sometimes (Hours are 7:30am - 8pm) if you get multiple consecutive shifts, email your manager with the inquiryPAY: Pay is not the greatest (after taxes approx $13.50 - $14.00 an hour) sometimes it does not seem worth it for the volume of calls you may take in a day. Calls at times seem like they do not stop (You WILL feel like you are alone on phones even though management says you are not)WORK/LIFE BALANCE: Is average at best, especially if you have an early shift. Beware, if you have a shift from 11:30am - 8pm, the work life balance combo goes out the window, and all - plus...
Cafeteria, VTO (when offered), Internet Access, Some Helpful Individuals
Very Little Work/Life Balance, Numbers Driven Company, Little Advancement Opportunities, Buggy and Disorganized Systems