Bureau en gros
STAPLES Canada
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1 303 avis correspondant à votre recherche
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3,0
Équilibre vie professionnelle/personnelle
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Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
Le travail se passe. C'est plus un travail d'équipe. C'est très bon pour un stage et pour un débutant.
Points positifs
Travail d'équipe
Points négatifs
Trop d'incompréhension
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1,0
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HR won't even talk to you until they have a copy of an up-to-date Driver's Abstract, which is immediately asking for private/personal information before you even have your first chance to ask questions about whether or not you're even interested in the position. Look elsewhere.
Points positifs
Employment
Points négatifs
HR, Management, Low Wages, Long Hours
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5,0
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- 9-1/2 to 11 hours per day (not 8 as HR claims)
- Starting wage should be at least $20, not $17

- Repetitive lifting of boxes (reams of paper)

- Regional driving only (no out of town)

- Elody's HR tactics are slick
Points positifs
Autonomy, Stable Employment
Points négatifs
Pay, Repetitive Lifting
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4,0
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Management are very good,The staff are friendly. you have your busy days,everyone Helps everyone till all the orders are done.
The only issue is you don’t know when you finish.

Yearly BBQ
Points positifs
Giveaways
Points négatifs
You don’t know when you finish
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4,0
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The staff at any Staples I have had the pleasure of working in, are amazing! The management are great and really listen to your needs. The head office could take some notes... For the jobs you are required to do, the pay could be better.
Points positifs
Staff Days (free lunch, parties)
Points négatifs
Salary
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5,0
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Working with staples is an add to your resume and experience as it is a big company to start with in Canada.
I have learnt alot from the team. We are like brothers and sister and everyone one is helping the other to understand the whole process.

It is my pleasure to work there.
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2,0
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I worked as a lead hand running a department for 8 years and never promoted even though I was " being groomed". Its easy to remain stagnant in your role. There was no opportunity to grow or advancement. I was happy to leave under the current management.
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1,0
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When I first started at staples, it really wasn’t that bad. The manager was a little strict, but the store I was at was in a bad state, and she did what she had to in order to improve the store. Then, after about two months working there (she was hired mere days before she hired me), she was sent to a different staples location, supposedly because she had done so well at ours. The next manager we got was awful. She had NO management experience and practically ran the store into the ground. Myself and many fellow employees (including two supervisors) submitted negative reviews of her to head office, as she was constantly having to send people home mid-shift, cut back on hours etc. Of good employees because the store was doing so poorly financially, but head office did nothing. She was also mean to employees, not in a you-need-to-work-harder way, but in a personal way: when I finally resigned due to stress and lack of hours, she said “oh good, you’re finally quitting.”
She also drove away MANY customers by harassing them, and I had customers complain to me, a cashier, about my manager on almost a daily basis. Head office doesn’t care about any of its employees, and for what is likely to be a minimum wage job, it’s just not worth it.
Points positifs
10-15% employee discount
Points négatifs
Everything else
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4,0
Équilibre vie professionnelle/personnelle
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The store gives only 1 or 2 days a week. They hire a lot of students and give everyone only 5 - 10 h a week. The schedule have to be flexible, no stable work days. This is the hardest - not stable hours and not much. Hard to find another job for other days you never know what day you will be in Staples. Otherwise, management is good
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4,0
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The job was pretty simple to be honest. As long as you have a decent knowledge about technology and a good sales attitude you will get decent numbers. The down side is there is no commission which results in no real reason to sell
Points négatifs
no commission
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2,0
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Working at Staples will feel like a chore once you get past training.

TRAINING:

Training itself, is a lot to take in but the trainer does try to add some fun to it. It is nerve racking the first time you deal with customers and are not 100% sure how to run the systems, but they do have individuals there to help you.

After the first part of training is done, you are on the floor taking calls which is pretty straight forward but can get very repetitive.

After a few weeks, you go back to training for Print and Marketing (Staples Copy & Print) which is more complicated. You are only able to see very basic information about customers orders. Anything more complex, you will need to reach out to CSHD (Customer Service Help Desk)

Once training is done you are somewhat on your own (at least it will feel that way at the start) but the managers and supervisors are there at the start (If they tell you something once remember it, they will get annoyed if you repeat inquiries more than twice)


SHIFTS: Beware of shifts sometimes (Hours are 7:30am - 8pm) if you get multiple consecutive shifts, email your manager with the inquiry


PAY: Pay is not the greatest (after taxes approx $13.50 - $14.00 an hour) sometimes it does not seem worth it for the volume of calls you may take in a day. Calls at times seem like they do not stop (You WILL feel like you are alone on phones even though management says you are not)


WORK/LIFE BALANCE: Is average at best, especially if you have an early shift. Beware, if you have a shift from 11:30am - 8pm, the work life balance combo goes out the window, and all
 - plus...
Points positifs
Cafeteria, VTO (when offered), Internet Access, Some Helpful Individuals
Points négatifs
Very Little Work/Life Balance, Numbers Driven Company, Little Advancement Opportunities, Buggy and Disorganized Systems
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4,0
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I've worked at Staples for just over a year now and its been a great experience. Not only is the staff understanding and helpful, but they are also very fun to work with as well!
Points positifs
In store discounts, great staff interaction.
Points négatifs
During back to school can be somewhat stressful.
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3,0
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I was a Business Development Manager for 2 years. All territories to meet same KPI #s regardless of potential. Competition in this area was extreme. You also compete with 2 other Staples divisions. Pay and benefits are decent but if you can’t meet KPI your out in 3 months or so. Management is good they do seem to empathize but will make decisions that can really adversely effect your business.
Points positifs
Pay, Team, morale
Points négatifs
Stressful, Competitive, helplessness
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4,0
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It is a customer service focused place where we try to find solutions for customers. We sell computers, provide tech services, office supplies and office furniture
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2,0
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Customer service
The few managers seem to ruin the experience for everyone else

Not a great place to work if you want to feel valued as an employee

Benefits are good, Retail is changing , but not for the better.

No overtime available due to COVID but occasionally when needed

Job security if you do what your job description asks you to do

Have to be able to have a “strong” backbone when it comes to customers who think they can treat you badly. Being able to smile and have the customer is always right attitude..
Points positifs
Occasional lunches, a few parties ie Christmas ..
Points négatifs
Speaking the truth gets you nowhere
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2,0
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En général, la vente au détail ça devient de plus en plus difficile, Staples ne fait pas exception. Question de rentabilité, la pression retombe quotidiennement sur les employés. Les tâches sont très nombreuses et variées et bien que le client reste la priorité, des dizaines de tâches sont laissées allées chaque jour, on ne fait que le plus urgent. Quelqu'un d'autonome, efficace, diplomate saura avancé chez Staples. Chaque magasin a sa saveur, selon son équipe de direction. Solution simple serait de traîner un peu dans un magasin et d'avoir un expérience avec un/une directrice et prendre le pouls de la succursale.
Points positifs
Possibilités d'avancements, On ne s'ennuie jamais
Points négatifs
Salaire, Charge de travail (+ en +), Communication, équilibre vie/famille, augmentation annuelle risible
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2,0
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Wasnt a great job, the hours were low and the pay was low, It would be a great starter job because the work is easy and does not require much prior knowledge or experience
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4,0
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le salaire devrait être plus attractif pour donner plus de punsh aux associées
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1,0
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Regardless of how young and fit you are, or how much time you have, don't believe HR when they tell you that you'll only be working 8-hour shifts.

Theirs a reason they ask you if you have flexible hours between 6am and 6pm. Unless theirs unforeseen circumstances, you don't return to the depot until your truck is empty, which on average is anywhere between 9-1/2 to 11 hours per day. Add bad weather into the mix and kiss your life goodbye.


50~ish stops per day, which is ridiculous for the amount of heavy lifting involved; manly boxes of paper, sometimes office furniture. Zero work/life balance, except for having weekends off.


Starting wage of $17 an hour. Horrible pay and increase structure. Anything less than $20 an hour is less than a living wage.


If you're young and naive, knock yourself out. If you're over 25 or have a family, look elsewhere.
Points positifs
Customers
Points négatifs
Pay, Long-Hours, No Work/Life Balance
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1,0
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Very high rate of employee s off on mental stress leave. New management making many decisions affecting work environment NEGATIVELY. MANY MANY COMPLAINTS AND LOGISTIC ERRORS, WEBSITE ERRORS, TRANSPORT ISSUES.... Stopping there. Stay away. Only attracive vecause of work from home but so many more opportunities for that now
Points positifs
Work at home
Points négatifs
Everything else
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2,0
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Must be able to balance work and life on your own. Must be able to handle lots of pressure. Hardest part of the job is the management and the amount they put on you for the little pay.
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Note globale
3,7
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Notes par catégorie
3,7
Équilibre vie professionnelle / personnelle
3,1
Salaire / avantages sociaux
3,2
Sécurité de l'emploi / évolution de carrière
3,4
Direction
3,6
Culture d'entreprise