Superviseur des services in Rosemère, QC
Surcharge de travail, peu/pas de formation
Je n’ai jamais vraiment reçu de formation pour effectuer tout le travail que je devais accomplir, ce qui m’a amenée à démissionner après presqu’un an. Pas d’encadrement, d’aide ou de support.
Inventory Associate in Edmonton, AB
Clinging to relevancy
Staples is an outdated company stuck in the 1980's. If not for the fact that they operate in a niche market with little competition, they would have faded away already. Their notion of being a high quality customer service experience would set them apart if not for the fact that they try to do this with the absolute bare minimum number of staff on hand. They refuse to pay anything more than minimum wage so of course, they will never attract talented individuals. The benefits are embarrassing. They do not use modern software for inventory control. Instead, they use AS400 which was DOS based and written in 1980 so staff have no choice but to walk around looking for inventory since it doesn't track location other than to say if it is in the building or not. They focus and rely on pushing warranties on electronics instead of focusing on their core business which is and should always be office supplies and services.
Sales Associate/Cashier/Copy Associate/Aisles and Furniture in Edmonton, AB
Not a good place
Literally the managers sided with certain people. I worked there for just over 7 years and went on maternity leave. Managers were rude. I watched people get promoted after I had already been there 4 years or more before them and I had known everything a manager and/or supervisor knew. I was the one training the supervisors but was never ever promoted. Went on mat leave and just never went back. Wasn’t worth the stress anymore. And on top of it, according the general manager that was there. People don’t get sick. They’re not allowed to get sick. That’s what the flu shot is for. Like I would not recommend staples to ANYONE
Copy and Print Associate in Toronto, ON
Loved the people, not the company.
I had amazing coworkers, and usually good management. However, the company itself doesn't care much for their employees, and the pay is very low considering the expectations - management was usually nice, but limited in what they could do to help/support us. We were either understaffed or overstaffed, which led to employees staying way after close to clean up and prepare for the next day (particularly for supervisors and managers), or part-time employees only working one shift a week. However, I liked the work I did in the print centre, and personally found it pretty fun. Honestly, its a pretty good place for a part-time or temporary job, but not really worth trying to move up in the company if you value spending time with friends and family.
Customer Service Representative in Calgary, AB
Good place to start
Good place to start career or get customer service experience but few opportunities to go further or advance career. BTS is most tough and tired time for cashiers and other are persons. And pay structure was worst. Not enough increment if you work full time still. Only few cent increments despite doing too much work for whole year. Work culture and people were good but depend upon store location.